Providence St. Vincent Medical Foundation supports health and wellness in our community, patient care for those who are vulnerable and the latest medical research. In both cases, additional information is needed before the prior authorization may be processed. Learn more about our mission, vision and values. A determination that relates to eligibility is obtained no more than five business days prior to the date of the Service. In Santa Monica California, Providence Saint Johns Medical Foundation has 222 members working at 33 different practice locations. 8 a.m. - 8 p.m, 7 days a week Thanksgiving You will receive an explanation of benefits (EOB) from Providence after we have processed your Claim. your patience. If you are seeking services from an out-of-network provider or facility at contracted rates, a prior authorization is required. Prior Authorization review will determine if the proposed Service is eligible as a Covered Service or if an individual is a Member at the time of the proposed Service. 3300 Renner Dr. T: 707) 740-4418, Queen of Valley Medical Center If your premium is not received by the last day of the month, you will enter a grace period which begins retroactively on the first of the month. Combined, they provide residents access Providence Health Plan offers commercial group, individual health coverage and ASO services. We will send an Explanation of Benefits (or EOB, see below) to you that will explain how your Claim was processed. We reserve the right to make substitutions for Covered Services; these substituted Services must: * If you fail to obtain a Prior Authorization when it is required, any claims for the services that require Prior Authorization may be denied. Open Daily, 8 a.m. - 8 p.m. Rohnert Park, CA 94928. Martin Luther King Jr. Day - Monday, January 16 Holiday Hours: (949) 499-1311, CHOC Childrens Martin Luther King Jr. Day - Monday, January 16 If you have misplaced or do not have your Member ID Card with you, please ask your pharmacist to call us. Memorial Day - Monday, May 29 Learn more about our mission, vision and values. When we take care of each other, we tighten the bonds that connect and strengthen us all. Sun: 9 a.m. - 2 p.m. (Last walk-in patient at 1:30 p.m.), 1621 W. Imola Ave., 31872 Coast Hwy. Were here to give you the support and resources you need. 2251 N. Harbor Blvd., Messages sent via this form are not secure and should not contain personal health information. Deductibles, Copayments or Coinsurance for a Covered Service if indicated in any Benefit Summary as not applicable to the Out-of-Pocket Maximum. Visit HealthCare.gov to determine if you are eligible for the Advance Premium Tax Credit. T: 949-282-1675 Browse value-added services & buy-up options, Prescription Drug reimbursement request form, General Medical Prior Authorization Fax Form, Carelon Medical Benefits Management (formerly AIM Specialty Health). You can check to see if a provider is in-network or out-of-network by checking the Provider Directory. 1 Hoag Dr. Martin Luther King Jr. Day - Monday, January 16 Providence is a national, nonprofit Catholic health system comprising a diverse family of organizations and driven by a belief that health is a human right. You can avoid retroactive denial by making timely Premium payments, and by informing your customer service representative (800-878-4445) if you have more than one insurance company that Providence needs to coordinate with for payment. The monthly rates set by us and approved by the Director as consideration for benefits offered under this Contract. Learn More Provider Resources Electronic claims About ProvLink Medical policies & forms Member forms Prior authorization request form (PDF) Electronic Direct Deposit Go direct. Napa, CA 94559, Close at 5 p.m. on Christmas Eve and New Years Eve, Closed major holidays, open on MLK and Presidents Day, 5630 E. Santa Ana Canyon Rd., Suite 100, A policyholder shall be age 18 or older. Santa Monica, CA 90404 . If you have questions about any of the information listed below, please call customer service at 503-574-7500 or 800-878-4445. 2251 N. Harbor Blvd., Santa Rosa, CA 95405, , 1162 Montgomery Dr., 2nd Floor Email:Christina Crawford. Services that involve prescription drug formulary exceptions. Eureka - Family Medicine - Harrison Suite K, Laguna Niguel - Mission Heritage Same Day, Mission Viejo - Obstetrics & Gynecology, Suite 545, Mission Viejo - Obstetrics & Gynecology, Suite 525, Napa - TACS (Trauma and Acute Care Surgery), Eureka - Plastic & Reconstructive Surgery, Mission Viejo - Transitional Medical Clinic, Mission Viejo - Lab - Mission Medical Plaza, Mission Viejo - Lab - Marguerite Medical Plaza, Victorville - St. Mary High Desert Imaging Center, Mission Viejo - Center for Health Promotion, Humboldt County - Radiology & Imaging Services, Sonoma County - Radiology & Imaging Services, Rohnert Park - Urgent Care - Temporarily Closed, Foothill Ranch Obstetrics and Gynecology, Apple Valley - Providence AdvantAge Health Center, Tustin - Providence AdvantAge Health Center. New Year's Eve/Day Please see your Benefit Summary for information about these Services. Our providers are here, virtually and in-person, to address your medical needs. If you end up on hold the next time you call, use our in-queue callback option. Copayment means the fixed dollar amount that you are responsible for paying to a health care Provider when you receive certain Covered Services, as shown in the Benefit Summary. By Nancy Brands Ward Almost everyone experiences problems with digestive health at some point. Providence's network of care includes 11 hospital campuses (including 6 in Los Angeles and 4 in Orange County), more than 2,100 medical group and affiliated physicians, 46 urgent cares, 20 ambulatory surgery centers, 14 home care agencies, and consumer-friendly virtual care options. 925 Corporate Center Pkwy., Suite A A health care related procedure, surgery, consultation, advice, diagnosis, referrals, treatment, supply, medication, prescription drug, device or technology that is provided to a Member by a Qualified Practitioner. Prior Authorized determinations are not a guarantee of benefit payment unless: A physician, Womens Health Care Provider, nurse practitioner, naturopath, clinical social worker, physician assistant, psychologist, dentist, or other practitioner who is professionally licensed by the appropriate governmental agency to diagnose or treat an injury or illness and who provides Covered Services within the scope of that license. Is this your nonprofit? (562) 546-7704, St. Jude Medical Center Imaging When you apply for coverage in the Health Insurance Marketplace, you estimate your expected income for the year. groups and affiliated physicians have received top honors from various (707) 778-1111, Queen of Valley Medical Center A retroactive denial may result in Providence asking you or your Provider to refund the Claim payment. If they are not met, a denial letter is sent to the member and the provider explaining why the service is not covered and how to appeal the claim denial. Newport Beach, CA 92663 Also, if you are insured by more than one insurance company, there may be a dispute between Providence and the other insurance company which can also lead to a retroactive denial of your Claim (see Coordination of Benefits). Project Ronin's groundbreaking software system aims to revolutionize cancer care, improve outcomes. Saint John's has a well-earned reputation for clinical excellence and award-winning care in a compassionate and tranquil healing environment. Orange, CA 92869. Mission Viejo/Laguna Beach (714) 771-8000, St. Jude Medical Center Mon., Jan 17 - CLOSED. Note: Due to high volume, please call before departure to verify our hours The funding services the most vulnerable - those who experience homelessness, abused women, children from low-income . Following the foundation of inspiration in caring Mother Joseph and the Sisters of Providence began in 1856 and the expansion of this good work led by the Sisters of Joseph in 1912, today philanthropy continues to power programs and services throughout Providence52 hospitals and 1,085 clinics, 120,000 caregivers and 25.6M patient visitsand provides access to the latest technology . Sun., Dec. 24: 9 a.m. - 6 p.m. Labor Day - Monday, September 4 The following information is provided to help you access care under your health insurance plan. IN AN INCREASINGLY UNCERTAIN WORLD, WE ARE COMMITTED TO HIGH-QUALITY, COMPASSIONATE CARE FOR EVERYONE -REGARDLESS OF COVERAGE OR ABILITY TO PAY. All Covered Services are subject to the Deductible, Copayments or Coinsurance and benefit maximums listed in your Benefit Summary. Login to MyChart Not all drugs are covered for more than a 30-day supply, including compounded medications, drugs obtained from specialty pharmacies, and limited distribution pharmaceuticals. Providence will not pay for Claims received more than 365 days after the date of Service. to get more GuideStar Nonprofit Profile data today! Day or night, use our advanced scheduling tool to view available times Hours may vary during seasonal times. Our clinical team of experts will review the prior authorization request to ensure it meets current evidence-based coverage guidelines. Santa Ana, 92705 (707) 252-4411, Redwood Memorial Hospital Help us get you more of the nonprofit information you need, including: An email has been sent to the address you provided. If Providence finds a problem with a Claim (such as a duplicate or improperly coded Claim) after the Claim has been paid, Providence can retroactively deny the Claim to fix the problem. T: (707) 861-6380, Hoag Memorial Hospital Presbyterian Payments for most Services are made directly to Providers. New Year's Eve/Day You may submit a request to reconsider that decision at least 24 hours before the course of treatment is scheduled to end. . Coinsurance means the dollar amount that you are responsible to pay to a health care Provider, after your Claim has been processed by us. Eureka - Family Medicine - Harrison Suite K, Laguna Niguel - Mission Heritage Same Day, Mission Viejo - Obstetrics & Gynecology, Suite 545, Mission Viejo - Obstetrics & Gynecology, Suite 525, Napa - TACS (Trauma and Acute Care Surgery), Eureka - Plastic & Reconstructive Surgery, Mission Viejo - Transitional Medical Clinic, Mission Viejo - Lab - Mission Medical Plaza, Mission Viejo - Lab - Marguerite Medical Plaza, Victorville - St. Mary High Desert Imaging Center, Mission Viejo - Center for Health Promotion, Humboldt County - Radiology & Imaging Services, Sonoma County - Radiology & Imaging Services, Rohnert Park - Urgent Care - Temporarily Closed, Foothill Ranch Obstetrics and Gynecology, Apple Valley - Providence AdvantAge Health Center, Tustin - Providence AdvantAge Health Center. (310) 829-5511. New Year's Eve/Day Santa Rosa Urgent Care or Prior authorization is not a guarantee of coverage. Petaluma, CA 94954 Santa Monica, CA 90404: Cancer Clinic: Providence Saint John's Health Center 2121 Santa Monica Blvd. We Save Lives With the Help of Berry Gordy. Please note hours and availability of our urgent cares may be impacted. Memorial Day - Monday, June 29 Services provided by out-of-network providers. Open daily from 8 a.m. to 8 p.m. Pacific Brain Health Center 1301 20th St. Santa Monica, CA 90404 Phone: 310-582-7641 Fax: 310-315-4069 Open Daily, 8 a.m. - 8 p.m. Coverage is subject to the medical cost management protocols established by Providence to make sure Covered Services are cost effective and meet our standards of quality. If the cost of your Prescription Drug is less than your Copayment, you will only be charged the cost of the Prescription Drug. Christmas Eve / Christmas Day 4th of July - Tuesday, July 4 St. John's Plastic & Reconstructive Surgery St. John's Clinic at Teton Village Other Professional Services St. John's Emergency Room Physicians: Patient Assistance: 307.739.7550 or 888.733.3636 Learn More Diagnostic Imaging: Jackson Hole Medical Imaging Billing: 877.206.1655 Anesthesiology: Grand Anesthesia Billing: 800.338.5378 JH Fire/EMS: New Year's Eve/Day - Sat. (707) 525-5300, St. Joseph Hospital, Eureka The site navigation utilizes arrow, enter, escape, and space bar key commands. See the complete list of services that require prior authorization here. However, Claims for the second and third month of the grace period are pended. Holiday Hours: 8 a.m. - 5 pm. A list of drugs covered by Providence specific to your health insurance plan. Providence will let your Provider or you know if the Prior Authorization request is granted within two business days after it is received. For needs outside of our hours, please visit our nearby If Providence denies your claim, the EOB will contain an explanation of the denial. The dynamic collaboration between Saint Johns and these two world-class research institutes offers a uniquely nimble approach to medical care. their availability this week. I have about 7 years of experience working as a Registered Nurse (RN) in acute care setting. An EOB explains how Providence processed your Claim, and will assist you in paying the appropriate member responsibility to your Provider. Thanksgiving WE HELP PEOPLE AND COMMUNITIES BENEFIT FROM THE BEST HEALTH CARE MODEL FOR THE FUTURE - TODAY.TOGETHER, OUR 120,000 CAREGIVERS (ALL EMPLOYEES) SERVE IN 51 HOSPITALS, 1,085 CLINICS AND A COMPREHENSIVE RANGE OF SERVICES ACROSS ALASKA, CALIFORNIA, MONTANA, NEW MEXICO, OREGON, TEXAS AND WASHINGTON. 4th of July - Tuesday, July 4 A nationally renowned 266-bed hospital, Saint Johns Health Center is a complex and vibrant hospital that has been serving the Santa Monica and Westside Los Angeles communities since 1942. Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2019. Innovative research directly impacts health center patients with rare immediacy. The people, governance practices, and partners that make the organization tick. This organization has no recorded board members. 1140 W. La Veta Ave. Providence Saint John's Health Center Hospitals and Health Care Los Angeles, California PA Health & Wellness . For services that involve urgent medical conditions: Providence will notify your provider or you of its decision within 72 hours after the prior authorization request is received. Sign in. In addition Durable medical equipment, including but not limited to: Certain infused prescription drugs administered in a hospital-based infusion center, Member ID number and plan number (refer to your member ID card), Provider name, address and telephone number, Date of admission or date services are to begin, Mail it to: Providence Health Plan, Appeals and Grievances Department, PO Box 4158, Portland, Oregon 97208-4158. Memorial Hospital Presbyterian Payments for most Services are subject to the Out-of-Pocket Maximum two world-class research institutes offers uniquely. It is received can check to see if a Provider is in-network or out-of-network by checking the Directory. The grace period are pended visit HealthCare.gov to determine if you are eligible for the Advance Tax. 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