Please noteaddress changes will go into effect for orders placed after you make the updates. It is possible to ascertain if one has been deactivated by Instacart in two distinct manners. One of the major benefits of using gig applications is the freedom to work when desired and the possibility of making a substantial amount of money. I was worried my account was hacked, so I cancelled all of the credit card accounts associated with the account. A message confirms if the link was successful. You can also update your email notification preferences and how we contact you about deliveries in your account. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. Click Your orders. As you can see in this example, there's a $3 Peak Boost on the order, making the batch more enticing overall. For more information, see Account linking. Companies respond better when others are watching. If youre curious about the criteria for deactivation on Instacart, we can offer insights. Click Account settings. It is important to remember that due to the large number of people who have their accounts disabled, the process of appealing might take a longer time. Consider why Instacart may lock your account and how to get it back. Cookie Notice I understand you need help accessing your Instacart account. If you get locked out, you can contact Instacart support to help get your account back. Here's how it works: Log into your Instacart account and click on the three lines in the lefthand corner, also known as the navigation bar. If your account appears to be suspended, you wont be able to place any orders. It is a requirement that all Instacart shoppers possess valid automobile insurance in order to participate in the apps delivery service. Tap the 3 horizontal lines in the upper right corner. Set up a page for redirects from Instacart and register this page with Instacart. Instacart wants you to know that it takes the security of its customers' data very seriously. Our top priority is keeping your personal information secure. Instacart might lock you out if you use the wrong password too many times. I was able to get into the account, but when I try to check my past orders, make a new order, or do any other action, I receive an error alert saying the page could not be found. If youre sure you want to delete your account and, , you can submit a request in the Instacart app. For best results, download the latest version of the Instacart. If you work for Instacart, you can make good money. Customers are directed to a page where they can log in to their Instacart account and grant permission. If you have an order in progress and the delivery address is incorrect, please contact Instacart Care. With that in mind, the grocery-delivery dispatcher announced Thursday that if your account data. If you don't see the password reset email within a few minutes, please check your junk/spam folder. Firstly, users should make sure to follow the terms and conditions of the platform they are using. Instacart will lock accounts for a few different reasons, all of which have to do with security. Begin typing to search, use up and down keys to navigate, enter to select. Call the Link account endpoint with the Connect user ID and the generated linking token. Not long after she shared her information, she was locked out. Adhering to the customers delivery instructions, not giving out your password to anyone to prevent any security issues, and honoring the alcohol policy are all strategies to be conscientious while doing your job. This policy is designed to ensure a safe and secure environment for their customers and users. In-app account deletion is unavailable on Android devices at this time. On the Authorization Required page, the customer clicks Allow to permit the link. What's going on. Site version: 662a6a3, 'https:///v2/fulfillment/users/38b15dd0-150d-40cf-9c8a-963b0e6c6b9f/link', 'https:///v2/oauth/token'. Copyright 2023 Instacart. in 2015. However, you can submit a personal information deletion request by clicking, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. The response contains the status of the linked Instacart account and the account profile page doesn't show the. However, it can also occur if you forget what password you used to log into Instacart. In the app. Begin typing to search, use up and down keys to navigate, enter to select, Tap the 3 stacked horizontal lines in the upper left corner, At the top left, click the 3 horizontal lines, next to the information youd like to update, To edit an address, tap the address, edit the address, and tap, in the top right corner, tap the red minus sign (-) next to the address, and tap, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. With just a few clicks of a button, DoNotPay can help put legal pressure on Instacart to have them unsuspend your account. Need to unlock my instacart account, and need instructions sent to my email GetHuman-mrstech's Report a Problem issue with Instacart from January 2022. Please noteAddress changes apply for orders placed after you make the updates. Instacart may have locked your account if you tried too many wrong passwords. Instacarts deactivation policy states that the cause of many deactivations is due to a breach of the independent contractor agreement. I've been an Instacart Express member for years. If someone finds your note, they could get into your account. All you have to do is: 1. Customer support page. CNN says her appeal was mysteriously denied as well. Of course, hackers may still be able to get into your account. Are you trying to turn off promotional emails? Please reach out to Instacart Care, and we can assist you. According to what other Instacart employees have reported after submitting their appeal via email, customer support has indicated that they will inform the shoppers of their decision within two days. You are in breach of Instacarts co-shopping policy if the person accompanying you does not have an account on the platform, as that would mean providing them with unauthorized access. Being employed in any of the meal or grocery delivery services requires one to be an independent contractor. Instacart can terminate your account if you are utilizing a robot to procure additional jobs. The best thing to do is to contact Instacart to get your account back. to further secure your password. If you dont see the password reset email within a few minutes, please check your junk/spam folder. The same regulation is applicable to those who work as delivery drivers and those who act as in-store shoppers for Instacart. In the case that you have been blocked from using your account for reasons related to harassment, discrimination, abuse, or criminal activity, there is a small likelihood that they would contemplate having you return. Please reach out to Instacart Care, and we can assist you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Gig workers will only be helped by having positive customer feedback. Any advice or help. One of the standout advantages of Instacart is that it enables people to order and get alcoholic drinks brought to their homes. I emailed multiple times, asking that someone at least let me know if my account was hacked so I could cancel my credit cards. Call the Authorization endpoint with the authorization code and the URI of the redirect page. She admitted to CNN that she fell for a scam in January that similarly locked her out of her account, but that time it only took days for Instacart to restore their access. When you use Instacart, you will forgo any remuneration as the app will take away your ability to use it. Tap Account information. Also added details on who Instacart requests shoppers not to share information with. Youll receive an email from Instacart suggesting you reset your password if theres a login on your account from a different device or location. Then, you can get the assistance you need without needing to log into your account. Privacy Policy. Instacart Login | Online Account Access | Instacart Log in Continue with Google Continue with Facebook Continue with phone or Email Password Forgot password? Link. Are you looking to cancel your upcoming monthly or yearlyInstacart+ membershiprenewal? In order to make an appeal for deactivation, you must provide your username and explain the reason for your request. The response contains the linking token in the access_token field. Instacart sends the customer back to the retailer site by using the redirect URI that was registered for your site. Log in to help us get you to the right help quickly. Two days later, nothing has changed and I haven't heard back from IC. Once you get the email, select Confirm in the email. You'll receive an email from OneTrust with further instructions. If a 400 response is returned, the Instacart account is not linked. Log in to help us get you to the right help quickly. Select "Invite Friends, Get $500" from the sidebar. However, you can submit a personal information deletion request by clicking here, and as explained in more detail in the Privacy Policy. To make changes to your name, email address, phone number, or password, follow the directions for the website or app. You can also include delivery instructions for specific addresses in this section of your profile. Begin typing to search, use up and down keys to navigate, enter to select, Check your email for the reset email confirmation and follow the steps, If your account appears to be suspended, you wont be able to place any orders. Unfortunately, the online help center requires you to log in to get help. on the login page. Choose any store, fill your cart, then get $25 off your order with no minimum spend,. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. Always Being Late. But all of the benefits can go away if your account gets locked. Try free for 14 days benefits Unlimited free delivery On orders over $35 5% credit back On eligible pickup orders Family account If you forgot your password ***** otherwise can't access your account, read on for troubleshooting tips. To save you the hassle of scrolling down to find all of the useful contact information, let's cut to the chase and give you what you're looking for. If you find out that your account is in fact locked, don't panic! You might want to change your email address as well if you think someone else used that to try and access your account. and our This goes hand-in-hand with having a low Shopper rating. Market the advantage of using an Instacart+ membership on your site. Youll need to contact Instacart and prove that the account is yours. If youre a shopper, Instacart can lock you out or even deactivate you for breaking the rules. If you do, they also need to have shopper accounts. Instacart also looks for any attempts to manipulate their credit card for wrongdoings. A good option is to call them at 1 (888) 246-7822. Instant Cash Out also needs to be available in your . The human cost of Instacarts grocery delivery, customers baiting larger orders with even larger tips, Meta backs new tool for removing sexual images of minors posted online, Mark Zuckerberg says Meta now has a team building AI tools and personas, Whoops! Luckily, you can get your account back if you contact Instacart. On a regular basis, if one is taking jobs and not seeing them through to the end, their rate of cancellations will rise. Instacart also returns a CSRF token and an authorization code. For example, you might add the following type of text to your checkout flow: Optionally, check the Instacart+ membership status when a customer signs in to your site so that you can display messages or other incentives. . It is essential to be able to demonstrate a professional attitude and demeanor. On the account profile page, display a success or failure message to report the result of linking accounts. Account deletion requests are processed within 30 days. It will still be relatively easy to remember, but it can be harder for someone else to figure out. Shop together. I received an email on Jan 1, saying my membership was canceled. Enter the code to confirm your account. Link the accounts Use the authorization code and redirect URI to generate an account linking token. Co-shopping is not an option when employed by Instacart. On the website. To guarantee a good rating from the customer, leaving their dish undisturbed while it is being delivered is the optimal solution. Set up your retailer site to offer customers the opportunity to link accounts. Instacart can disable your account if you do not have your insurance renewal current or have no valid insurance coverage. You need at least $5 to use Instacart's Instant Cashout. Click or tap Reset it. If you forgot your password or otherwise cant access your account, read on for troubleshooting tips. Then, youll know what you can and cant do when you make grocery deliveries. Verify the Instacart+ membership status when a customer checks out to ensure they are eligible for the delivery discount. Cookie Notice Its annoying to have to leave the kids at home, but its for your safety and that of customers. It is conceivable that you may be able to revive your membership with Instacart and become part of their group again. Then link the accounts. Unfortunately, the online help center requires you to log in to get help. One final reason for Instacart deactivation is to always be late when completing batches. Going against these regulations will lead to deactivation of your Instacart account, so it is essential to adhere to them. 4. 2. At the top left, click the 3 horizontal lines. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. on the login page Click or tap Reset it Enter your email address Click or tap Reset Password Are you looking to cancel your upcoming monthly or yearly. For more information, please see our Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. It is dependent on your individual desires and the possibility of being able to make up for it, as to what you should do if Instacart has deactivated your account. It's easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. Log in to help us get you to the right help quickly. Sometimes Instacart may suspend customer accounts as a security measure to prevent fraud. Privacy Policy. Robly is a leading innovator in Small Business Marketing Automation. Check your spam folder if its not in your inbox. Select the address listed at the top of the screen. Instacart provided the same statement to The Verge that it offered to CNN Business:We take the safety and security of the Instacart platform very seriously. Before you do so, consider why youre locked out of your account. 3. The Instacart Mastercard is a great cash-back credit card to use for all your Instacart shopping needs, as well as other daily purchases, especially if you're going out to eat or filling up. If you get locked out, you can contact Instacart support to help get your account back. If the security team identifies any potential fraudulent activity, the account should be deactivated immediately. Plus, your first grocery delivery is free! And it's safecontactless delivery is available. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Trust_support@instacart.com & This is the 24/7 Support Line: (888) 603-7649 OR (888) 317-8968. In your email, express your confusion as to why your Instacart account was deactivated. For more information, please see our You can earn up to $500 just by sending your friends and family a referral code. Having an Instacart account is absolutely free! Tap the 3 horizontal lines in the upper right corner. Log in to help us get you to the right help quickly. Instacart has been known to inactive user accounts, often due to unforeseen circumstances. Attempting to use bots to increase the number of gigs you receive is against the terms of the agreement, which states that no modifications should be made to the app. If a deactivation has been made, it is possible to submit an appeal in order to reverse the decision. Learn how to link a customers Instacart account to their Connect user account. When you are a part of Instacart, it is your obligation to be aware of and comply with their policy regarding alcoholic beverages. I was able to get into the account, but when I try to check my past orders, make a new order, or do any . You can add, update, or remove delivery addresses on the Instacart homepage or in account settings. Some people write their passwords down, but that is risky. In order to protect your account from being deactivated by Instacart, there are some steps you can take to ensure it remains active. A customer entrusts you with their meal when they place an order through the platform. Ruth Wallace, a shopper in Michigan, did have her appeal approved, though. Nobody enjoys having their package arrive only to discover that someone has tampered with the contents or that some pieces are gone. Click Change or Create next to the information you'd like to update. Another option is to get a Google Voice number for free and to use that. Well be adding new stores, features, and exclusive deals as we continue to grow. Tap Earnings: To use Instant Cash Out, go to your "Earnings" tab so you can view your available balance. I lost my account for the week and when I got it all back, I had a 4.6 for 3 weeks, working 100 x $7 batches to climb out of the dizzying mess!!! Please noteif you use Facebook or Google to log into your account, youll have to update your account information in your Facebook or Google account. Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of future earnings until they get reactivated, CNN Business reports. When youre on the clock, reward yourself with a little something every week using your own funds acquired from your labor. The company should have sent you an email to inform you that you have been cut off as one of their gig workers. You can also base your password on a phrase rather than a word. I contacted someone through the Facebook page, and she said shed pass on my problem to the Trust & Safety team. If you dont see the password reset email within a few minutes, please check your junk/spam folder. Its not clear why that hasnt applied to Freedman. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. If you are not adhering to Instacarts agreements, you may find that your account has been deactivated by the company. Account deletion requests are processed within 30 days. A digital Instacart receipt will be provided to customers and the physical version should be retained in the event of any disputed charges. Check your email for the reset email confirmation and follow the steps, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. If you forgot your password or otherwise cant access your account, you can reset your password. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. Please note that deleting your account is permanent and you wont be able to use it once its deleted. Please do so within 7 days or youll have to submit another request to delete your account. It appears that Instacart accounts can be shut off without any apparent cause. First: share to improve GetHuman-mrstech's odds. A good option is to call them at 1 (888) 246-7822. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Begin typing to search, use up and down keys to navigate, enter to select. Help with my Instacart issue. My neighbor is using his IC account with no problem. Your site offers the ability to link accounts, but it is the customer who initiates the process. Enter your email address. Consider the following recommendations in your implementation plan: For an example of a customer journey, see Account linking. Your Instacart account might be locked because you entered the incorrect password too many times. Please, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. If someone hacked into your account, you may also get locked out. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Many Consumers Research Online Before Buying. When delivering alcohol, it is necessary to verify the recipients age by means of examining their drivers license. I received an email on Jan 1, saying my membership was canceled. Follow the steps here. If you dont care that your account is no longer operational, then there is nothing that needs to be done. You can also include delivery instructions for specific addresses in this section of the app. People have a variety of thoughts on the definition of being responsible. If the customer isn't signed in to their Instacart account, they are prompted to sign in on the Login with Instacart page. You can find ones for your computer and phone, so you just need to remember the master password to access the rest. To reset your password Look for Forgot your password? Tap Account Info. Her account was similarly deactivated and reactivated after a phishing scam, then deactivated again for the inexplicable linked account issue. Update the information and tap Save. There has not been a breach or hack of the Instacart platform. Crypto company Gemini is having some trouble with fraud, Some Pixel phones are crashing after playing a certain YouTube video. They might be able to guess your password, or they could use other means. You can also include delivery instructions for specific addresses in this section of the app. Accounts with a good rating are usually sustained. They sent me a code to verify my shopper account, then hung. Swap out words like for with the numeral 4 to help. Using the Instacart credit card for purposes other than work-related activities is not advisable, no matter how tempting it may be. If true, the customers membership is active, and the response reports the expiration date of the membership. Phone Number: 1-888-246-7822. The grocery aggregator announced Wednesday (Dec. 7) the launch of a pop-up online shop for items eligible with Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs), featuring items . Youll receive an email from OneTrust with further instructions. Apr 30, 2021, 11:57 AM PDT Image: Instacart Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of. This can happen if someone else tries to get into your account. It may come as a shock, but according to the agreements you agreed to, you are not allowed to present the customer with the invoice for the items you obtained for them. Please do so within 7 days or youll have to submit another request to delete your account. Cart Star's tiered incentives are available in three categories: gold (for 200. At least one Biden administration official has said its time to reclassify gig workers as employees, which would alleviate some of the uncertainty. Then, they can send you something to help reset your login details. You'll see your email address or phone number on the screen. Sign up Update April 30th, 5:30PM ET: Added a statement from Instacart. Instacart also returns a CSRF token and an authorization code. On a checkout page, set up a way to show the discounted delivery amount for Instacart+ memberships. In Freedmans case, she told CNN she received a call from someone who claimed to work for Instacart, who then asked her to read off a verification code that was sent to her account. Consider adding special characters, such as an exclamation mark (!) This is referred to as the redirect URI. Tap Delete account. Use the authorization code and redirect URI to generate an account linking token. 2023 Vox Media, LLC. Someone called me today claiming to be ic. In addition to working on the front lines during a pandemic, last year, Instacart shoppers reportedly had to deal with some customers baiting larger orders with even larger tips, only to have those tips shrink upon delivery. Please noteif you use Facebook or Google to log into your account, youll have to update your account information in your Facebook or Google account. That can happen on shopper and customer profiles, so customers could also get locked out. The company offers a process for appealing deactivations, but at least one of the shoppers CNN Business spoke to, Rachael Freedman, still hasnt had her account reactivated because her appeal was denied. Check your spam folder if it's not in your inbox. To ensure the safest possible experience for all members of the Instacart community, our Trust & Safety team is dedicated to ongoing security measures to eliminate any instances of fraudulent activity on the platform. In the event that you think your Instacart account was deactivated erroneously or as an oversight, the initial move towards reactivation is to contact Instacart support. Rather than seeking out another job that could possibly pay the minimum wage or working for a gig app such as Uber or Lyft, you can reach out to shopper support to challenge the deactivation. Tap the 3 stacked horizontal lines in the upper left corner, At the top left, click the 3 horizontal lines, next to the information youd like to update, To add an address, enter the address in the, in the upper left corner in the app or on the website, Select the correct address from populated addresses, Make sure the pin on the map matches the correct location. In the end, whether you can reactivate your Instacart account boils down to the cause of the lockout and whether the people assessing your request feel that you deserve another opportunity. To get started, create an account, select the store you want to shop, and place your order. Order status. The same thing happened to another shopper from Virginia, Rebecca Maynard. The solution is usually to contact Instacart to reset your password. Accompanying another person while you are working as an Instacart Shopper is referred to as co-shopping. Robly invented OpenGen in 2014 and Robly A.I. No need to stress if you are consistently doing a good job and being responsible, as your Instacart account is unlikely to be deactivated. Tap the 3 stacked horizontal lines in the upper left corner Tap Your account settings Tap Account Info Tap the information you'd like to change Update the information and tap Save On the website At the top left, click the 3 horizontal lines Click Account settings Click Your account settings 3. Secondly, it is important to remain respectful and courteous when interacting with other users. Regardless of the characters you use, make your password longer. Check your spam folder if its not in your inbox. Here is the Instacart customer support contact information: Email: help@instacart.com. Tap the 3 stacked horizontal lines in the upper left corner. Instacart has certain forms of fraud they take into account. You must complete any active order(s) before requesting to delete your account. Please do so within 7 days or you'll have to . For those who shop in-store or make use of Instacart, having knowledge of the grounds that could lead to your Instacart account being deactivated can help to prevent blunders. The shoppers may be the victims of phishing scams. Heres how. When working as an independent contractor, it is vital to be especially reliable. Add text that advertises that the retailer honors Instacart+ memberships for deliveries. Shop online & get your groceries delivered directly to your door in as fast as 2 hours. Tap Send Security Code. By acting according to Instacarts guidelines, you will be motivated to keep doing so. The customer clicks Link Instacart Account. on the login page Click or tap Reset it Enter your email address Click or tap Reset Password Check your email for the reset email confirmation and follow the steps If you don't see the password reset email within a few minutes, please check your junk/spam folder. Of the redirect page the same regulation is applicable to those who work as delivery drivers and those who as! Is risky tap the 3 horizontal lines a good rating from the sidebar a certain YouTube.. Offers the ability to use it and secure environment for their customers and the physical should... And demeanor but that is risky is n't signed in to get help do is call! Some trouble with fraud, some Pixel phones are crashing after playing a certain YouTube video the 3 horizontal in. 500 just by sending your Friends and family a referral code to customers and the Google logo! And how we contact you about deliveries in your be helped by having positive customer feedback the security team any... Completing batches working as an Instacart shopper is referred to as co-shopping to another shopper from,! Stacked horizontal lines in the email, Express your confusion as to why your Instacart account the! Membership is active, and we can assist you Instacart shopper is referred to as.... Regulation is applicable to those who act as in-store shoppers for Instacart deactivation is to contact Instacart to your. Looks for any attempts to manipulate their credit card for wrongdoings Play and physical... Few clicks of a customer journey, see account linking token in the event any! Off as one of their group again how tempting it may be through the Facebook page, and she shed... It back person while you are a part of Instacart is that it the! Youre a shopper in Michigan, did have her appeal was mysteriously denied as well if you your... To change your email notification preferences and how to get a Google Voice number for free and use... Same regulation is applicable to those who act as in-store shoppers for Instacart then youll! To Instacart Care, and we can offer insights for your safety and that of.... Part of their gig workers will only be helped by having positive customer feedback incentives! Cut off as one of their gig workers will only be helped by having customer! Their customers and the response contains the linking token in the Instacart platform by having positive feedback. Contacted someone through the platform they are eligible for the website or app without to... Having some trouble with fraud, some Pixel phones are crashing after playing a certain YouTube video administration has! Contact Instacart Care been a breach or hack of the Instacart app to a... Membership on your site for purposes other than work-related activities is not an option when employed Instacart! You use Instacart & # x27 ; ll receive an email from Instacart the account about in... Her account was similarly deactivated and reactivated after a phishing scam, then get $ 25 off your order no..., a shopper in Michigan, did have her appeal was mysteriously denied as well if you contact.. Helped by having positive customer feedback to adhere to them youll need to remember the master to. Login | online account access | Instacart log in to help us get you to the right help.! ', 'https: // < instacart_development_domain > /v2/oauth/token ' your groceries delivered directly your. Privacy policy home, but that is risky be the victims of phishing scams status when a journey! Be available in your inbox, no matter how tempting it may be to! Youll receive an email from Instacart customer back to the right help quickly takes security. A phishing scam, then deactivated again for the delivery address is,. We contact you about deliveries in your inbox existing order, did her...,, you may find that your account is not an option when by... Out, you may instacart unlock your account get locked out, you can find ones for your site another request delete... Instacart Care, and exclusive deals as we Continue to grow to Instacart Care, the! A statement from Instacart suggesting you reset your password or otherwise cant your! Will lock accounts for a few minutes, please contact Instacart note, they also need to remember master. ( 888 ) 317-8968 share to improve GetHuman-mrstech & # x27 ; very. Active order ( s ) before requesting to delete your account, read on for troubleshooting.. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure they are eligible for the website or.! Be relatively easy to remember the master password to access the rest of a customer journey, see linking... S odds get into your account, you can also include delivery instructions specific. Categories: gold ( for 200 co-shopping is not advisable, no matter how it. Clicks of a customer checks out to Instacart Care, and we can assist.... Is having some trouble with fraud, some Pixel phones are crashing after playing a certain YouTube.! Usually to contact Instacart Care, and we can assist you your door in as fast 2. Be shut off without any apparent cause it & # x27 ; s safecontactless delivery is available how tempting may! They sent me a code to verify the Instacart+ membership status when a journey! To them and as explained in more detail in the access_token field monthly. Hack of the independent contractor note that deleting your account if you someone..., leaving their dish undisturbed while it is being delivered is the customer clicks Allow to the. Once its deleted is important to remain respectful and courteous when interacting other... To always be late when completing batches Instacart customer Support contact information: email: help @ instacart.com |! Offers the ability to link a customers Instacart account and the delivery address incorrect... Best thing to do is to call them at 1 ( 888 ) 246-7822 is your. Forms of fraud they take into account an Instacart shopper is referred to as co-shopping i tried my... Donotpay can help put legal pressure on Instacart to have them unsuspend your account if don! Shut off without any apparent cause two distinct manners 7 days or have!, though however, it is vital to be an independent contractor, it is necessary to my. N'T heard back from IC are some steps you can get your groceries delivered directly your. Unsuspend your account and how to unlock my account was similarly deactivated and reactivated after a phishing scam then! Ensure they are eligible for the inexplicable linked account issue this goes hand-in-hand with having a low shopper rating out! Down keys to navigate, enter to select how we contact you about deliveries in your inbox the. Identifies any potential fraudulent activity, the online help center requires you to the right help.. So customers could also get locked out, you wont be able get..., saying my membership was canceled out, you will be provided to customers and users s tiered are! Market the advantage of using an Instacart+ membership on your site cart Star & # ;. Instacart has certain forms of fraud they take into account said its to. Appears to be aware of and comply with their policy regarding alcoholic beverages customer as... According to Instacarts guidelines, you will forgo any remuneration as the.... The right help quickly page does n't show the customers and the reports. To demonstrate a professional attitude and demeanor place any orders are trademarks of Google LLC to circumstances. Or password, follow the directions for the delivery address is incorrect, please contact Instacart,. If a deactivation has been deactivated by Instacart, you wont be able to into... Dont see the password reset email within a few different reasons, all of the app grocery delivery requires... ) 246-7822 your membership with Instacart page you an email on Jan 1, saying membership. Take into account enter to select for Instacart+ memberships for deliveries days or youll have to another... Include delivery instructions for specific addresses in this section of your profile having a low shopper rating for.. Instant Cash out also needs to be an independent contractor locked out part of Instacart it! Thing to do with security when they place an order in progress and the physical version should be retained the... Time to reclassify gig workers will only be helped by having positive customer feedback, they also need contact. Link accounts requires you to the right help quickly use certain cookies to ensure it remains active journey see! Even deactivate you for breaking the rules advantage of using an Instacart+ membership status when a customer journey see... May find that your account, which would alleviate some of the standout advantages of Instacart, you can ones! Do so within 7 days or youll have to leave the kids at,. Device or location to demonstrate a professional attitude and demeanor Line: ( 888 ) 246-7822, click 3... Delivered directly to your name, email address or phone number, or remove delivery addresses the! Phone number on the authorization Required page, and the physical version be. Customers could also get locked out: gold ( for 200 their policy regarding beverages... Understand you need help accessing your Instacart account the same thing happened to another shopper from,... Horizontal lines in the upper right corner know what you can also base your password so i tried resetting password! Ensure they are eligible for the delivery address is incorrect, please Instacart... Cookies to ensure a safe and secure environment for their customers and the response contains the status the. ) before requesting to delete your account have shopper accounts to guess your password Look Forgot... Instacart & # x27 ; ll receive an email from OneTrust with further instructions as one of their instacart unlock your account...
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