ethics in sales management ppt

For more information, check out our, 8 Ethical Behaviors to Live and Sell by in Sales, Pop up for DOWNLOAD THE FREE SALES PLAN TEMPLATE, solution-oriented mindset throughout the sales process. The idea is to work with ethical values in mind and let the idea of sales ethics revolve around. Free and premium plans, Customer service software. But what exactly do honesty and fairness mean in relation to your revenue makers? By accepting, you agree to the updated privacy policy. Communication principles. 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Customers may not know that their special request could get the salesperson in trouble and the request may be reasonable, just against company policy. As a result, youll build an undivided trust and loyalty with customers, as theyll understand your attitude and the value of your offering. Here are some ways reps can build trust with their customers: If a problem arises and you were at fault, quickly and truthfully take responsibility. Ethics refers to an individual belief system and consists of knowing what is right and what is not. Is your code of conduct clear and understandable? Slide 41: This is Venn slide. In addition, sales managers have to be aware of laws such as the Universal Commercial Code and others that govern sales transactions. Click here to review the details. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format. When trying to convince a prospect to invest in your product or service, it is critical you only present honest information. While using traditional selling tenets as its foundation and teaching you . fPersonnel Recruiting highly qualified people for sales position and the often-lengthy training programs needed to bring new salespeople up to speed on knowledge and skills. If the customer was to be fired, the salesperson would lose commission. Slide 21: This slide shows Ethical Action 5 Pillars. You can view it, We have an entire team of experts who can work on your custom presentation. A more ethical response could be, "Thank you for your feedback, Ill be sure to share that with our service team. Now customize the name of a clipboard to store your clips. Slide 19: This slide represents Ethical Education. Business Ethics Needs And Drivers Ppt PowerPoint. In the first issue, a customer owns the information about their business. Do ethics get in the way of success in sales? The Free Sales Management Dashboard PowerPoint Template presents busy slides for business performance reports. Assign realistic sales goals. The SlideShare family just got bigger. Then the salesperson may get a reputation for being untrustworthy. Definition of Ethics The rules or standards governing the conduct of a person or members of a profession. The second factor, though, is a bit more difficult because the request can be unfair to other customers, and may cause legal problems. Check out this post to learn about additional sales skills your team needs to crush it. Business Management Ethics And Communication Ppt Design This is a business management ethics and communication ppt design. However, there are also human qualities you should look for while hiring a sales rep wholl maintain ethical behavior, for instance, humbleness, honesty, resilience, energy, and a quick mind. It was modified later on and the modification came in to effect on March 15, 2003. Socrates He was one of the first philosophers to encourage people to think ethically. Many buyers would question the motives of a salesperson giving too large a gift. Therefore, the sales manager must lead the team towards healthy competition and establish proper sales ethics. Winner of the Standing Ovation Award for "Best PowerPoint Templates" from Presentations Magazine. Types of Managerial ethics Common Ethical Issues for Salespeople Company Safeguards Challenges Facing Sales Managers Key Takeaway Review Questions Learning Objectives Compare and contrast common ethical challenges facing salespeople and sales managers. This PPT slideshow is compatible with Google Slides. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. This course explores management decision-making responsibilities and strategies. Clipping is a handy way to collect important slides you want to go back to later. School Hang Seng Management College Course Title BUS 3004 Uploaded By AgentKnowledge12214 Pages 31 Who doesnt want that? The main benefit of fostering ethical behavior is that it helps you build trust. Even inside salespeople may be able to get away with less than ethical behavior as no supervisor can watch or hear everything. The most fundamental ethical mistake that a sales professional in SaaS can make is misusing data. We're committed to your privacy. In the second issue, the concern is whether the gift is so extravagant that it is considered a bribe. Slide 17: This slide represents Ethical Awareness Framework. If u need a hand in making your writing assignments - visit www.HelpWriting.net for more detailed information. We've encountered a problem, please try again. Major topics covered includes: Benefits of selling activities, Elements of sales management, Objectives of sales management, SMBO approach, Organization of selling unit. Sales management is an integral part of marketing process. Responsible for Partnerships with OEMs,ODMs,ISV,MSP for Automotive Market Segment. Slide 33: This slide shows Clustered Bar with product comparison. Subject: SALES MANAGEMENT Course Code: MM-308 Author: Dr. Surinder Singh Kundu Lesson No. Looks like youve clipped this slide to already. It all starts with hiring the right sales rep for your company. This template provides a wide collection of data-drive charts and graphs to visualize complex data in comprehensive slide view. Therefore, it becomes the primary responsibility of the respective employee to find a candidate who can cope with the challenging environment and emerge as a champion while possessing qualities that will enable them to remain ethical in all cases. Activate your 30 day free trialto unlock unlimited reading. Slide 13: This slide shows Business Approach to Ethics & Social Responsibility. Ethics in Selling Sales Management -Being honest -Maintaining confidence and trust -Following the rules -Conduct yourself in proper manner -Treat others fairly -Loyalty to company and associates -Carry your share -100% effort Management Social Responsibilities Ethical Responsibilities -Act with Equity Fairness and Impartiality Describe steps that companies take to ensure ethical sales activities. -Experience in B2B & B2C. ETHICS IN PRODUCTION. Post your important notes. By accepting, you agree to the updated privacy policy. A consistent and high performing individual with a positive goal-oriented attitude. As an effective sales professional, you should maintain a solution-oriented mindset throughout the sales process. It appears that you have an ad-blocker running. Slide 9: This slide displays Role of Individual in Organizational Effectiveness Template. When faced with an opportunity to exaggerate in job interviews, who would exaggerate more: professors, politicians, preachers, or salespeople? Slide 32: This slide displays Clustered Column-Line chart with products comparison. Sales managers have to be aware of such laws in order to avoid creating policies that can be illegal. Regardless of who or what is at fault, practice this approach when problems arise as well. Now customize the name of a clipboard to store your clips. For example, if you work in B2B sales and made a mistake recording a delivery date that could impact your customers ability to run their business, being truthful about this mistake early on is a better approach than blaming technology or a colleague. However, how you handle objections can make or break your ethical selling efforts. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. By accepting, you agree to the updated privacy policy. Last, but certainly not least, the most important thing sales managers can do to uphold ethics is to exhibit ethical behaviors themselves. Present your business strategy, vision, recommendations, and more with this strategic planning template. Sales managers have all the usual management concerns, such as fair hiring practices. If you want to build your sales career and enjoy building relationships to provide long-term solutions to your customers, this is the role for you. How To Build an HR Strategy That Is Ethical, Mission-Driven and Gets Results Chapter 8 w.a. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. We've encountered a problem, please try again. -Masters in Financial Analysis from St. Joseph's College of Commerce, Bangalore. November 11, 2019. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. In sales, several laws apply that also apply in other areas of marketing but are more prominent in sales. Note that these codes of ethics, the FSG, and the policies and procedures affect all employees. And to make it come into effect, one must train and motivate their sales teams to adopt ethical sales practices. 12 slides Ethics in management Dr. Jerry John 487 views 40 slides Presentation on Business Ethics Jatin Suthar 240 views 20 slides Principles of business ethics ShaniaFernandez2 854 views 8 slides Importance of-business-ethics Syed Arslan 169.3k views 16 slides C5 -organizational_ethics_compatibility_mode_ Ezzy Izzuddin 648 views With an ethical approach in prospecting and selling to customers, you develop a deep, trustworthy relationship with them. The slide or theme will change to widescreen, and all graphics will adjust automatically. Edition) About. What if the request isnt illegal, but other customers find out and get upset that they werent offered the same benefit? Slide 27: This slide shows Responsibility to Customers. In particular, as a marketer or a salesperson, one should not forcefully impose products or services on their customers. Play It By Trust: Ethical marketing - can we do it? Verify questionable emails to always reach the inbox, Sync Snov.io with over 5,000 of your favorite tools and apps, Convert more with personalized drip email sequences, Organize and prioritize your leads to close more deals, Collect leads on company websites and search pages, Integrate Snov.io features directly into your platform, Improve email deliverability and inbox placement, Discover the technology stack behind your prospective clients, Track email engagement right in your Gmail, Effective solutions for steady and scalable business growth, Find quality leads and discover new lead sources, Automate outreach with personalized emails to grow sales, Keep your lead base organized and your clients buying, Stories of growth from real businesses who use Snov.io, News, analysis, growth tips, tutorials and more, First-aid solutions to the most common sales problems, Find answers to all your Snov.io questions with detailed guides, Beginner-friendly articles on all things sales and marketing. management for managers, as well as. Nine Steps Order Delivery Management With Icons Ppt PowerPoint Presentation Model Graphics. Slide 28: This slide depicts Responsibility to Employees. These professionals, along with the legal department, are charged with staying abreast of legal changes that influence management practice. Recognized for innovative troubleshooting, adaptability, turn-around success, greatly reduced operating costs and . Besides, during a journey of miscellaneous experiences, where a salesperson is ordained to face a lot of rejections, handle objections, set new goals, communicate with prospects and existing customers, and deliver efficient solutions, one needs to be very level-headed, dealing with all stressful situations with utmost calmness and professionalism. So how to instill such ethical behavior habits in your team? Does the answer to that question change if the salesperson is paid a salary or a commission? Who to complain and what to do. Compare and contrast common ethical challenges facing salespeople and sales managers. Surprisingly, in one study, salespeople were less likely to engage in exaggeration of their skills and abilities than were professors, politicians and preachers. Recently, one sales manager reported a customer who said he did not want Muslims calling on him. Design ( On the top bar) -> Page Setup -> and select "On-screen Show (16:9) in the drop down for "Slides Sized for". DUTIES Adept at driving increased revenues through the identication of new sales opportunities. With time, youll evolve being a super brand while developing trustworthy connections with people. Compiled & Presented By: The company must also enforce the policy and have procedures in place that make enforcement possible. This is a four stage process. Ethical sales and marketing practices play a significant role in enhancing financial performance of the organization and its valuation. They are readymade to fit into any presentation structure. Yet in both instances, the managers said they fired the customer, an action that both salespeople were happy with, and they were reassured that the loss of the sale wouldnt be held against them. These slides also support the standard(4:3) and widescreen(16:9) ratios. To do this, please open the SlideTeam product in Powerpoint, and go to. Click here to review the details. Slide 18: This slide shows Ethical Awareness Key Statistics. Comfortable multitasking and working under stressful situations. It appears that you have an ad-blocker running. The stages in this. The loss of the commission was worth it. CUSTOMER RIGHTS & MARKETER Mohit Mahajan Follow Summer Intern at HDFC Bank The SlideShare family just got bigger. ". Such properly planned and organized training sessions will help you better understand your sales reps strong and weak points, analyze their behavior patterns, find the solutions that best correspond to ethical sales practices, and keep your salespeople ahead of what your competitors are doing. Desirable and appropriate steps for prospecting and approaching potential customers. Ethics in Marketing Jan. 17, 2016 80 likes 68,443 views Download Now Download to read offline Education This ppt is made to study the marketing ethics. Now lets find out how to establish ethical behavior for your sales team. If a commitment is made to your prospect or customer, it needs to be kept. managers. 3 ethical & legal issues Magiel Amora 29.1k views 44 slides Ethics in marketing SUPRIYA SINGH 45.2k views 17 slides As long as the special request can be provided to anyone who asks for it, no law is broken. As a result, your sales team will get a stronghold of the process, learn to self-evaluate, try to outperform their results, and become better prepared for the ethically right performance. : 01 Vetter: Dr. V.K. Again its not only about rewarding the exemplary behavior of the sales reps, but its also about appreciating the customers complaints raised due to violation of sales ethics. Slide 29: This is Business Ethics Icons Slide. In that instance, the salesperson should not follow through on the request, though it might make sense to see if the policy can be changed. There is competition for resources, customers and price etc, which breeds ground for activities that may not get ethical sanctions. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. -Finance student turned Sales Professional. Slide 11: This slide showcases Business Ethics Need. Get in touch with our design agency, SlideTeam has published a new blog titled "Ultimate Guide to Skincare Industry Business Plan- Download Free PDF, PPT". Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Another sales manager said when she and her salesperson (another woman) sat down with a buyer (a male), the buyer had pornography on his computer monitor. Clipping is a handy way to collect important slides you want to go back to later. In another study, when faced with an unethical climate, the best salespeople were the ones most likely to leave, while less-successful salespeople were willing to stay and engage in unethical practices. :) Currently Protector Group Sales Manager. We've updated our privacy policy. Slide 14: This slide showcases How to shape ethical conduct in the Organization. The stages in this. Very good background in clinical pharmacology as well as patient medication therapy management and drug-drug interactions. Tap here to review the details. Macro and Micro environmental factors of marketing with respect to education bussiness disaster My Nursing Experts.docx, business template My Nursing Experts.docx, BUSS322 Kaplan University Motivation for Employee Performance Paper.docx, Business SAT marketing homework help.docx, BUSN319 DeVry University Week 4 True Fitness Center Marketing Plan.docx, Business types of corporate social responsibility.docx, Business report Telecommunications Engineering homework help.docx, Business Research for Decision Making db4.docx. Better support your customers and sales team by implementing these ethical sales behaviors into your business practices. Pre-Class Reading Chapter 3 Drive Growth for Global Strategic Accounts. Slide 24: This slide represents Ethical Leadership 4V Model. Get support from top management showing that they expect you to follow the spirit and letter of the law. Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for B2B sales. It means understanding your customers demands, respecting their choices, and being honest while offering your solutions. Bishnoi SALES MANAGEMENT: AN OVERVIEW STRUCTURE 1.0 Objective 1.1 Introduction 1.2 Definition 1.3 Benefits of selling activities 1.4 Elements of sales management 1.5 Objectives of sales management 1.6 SMBO approach 1.6.1 Process of SMBO What if the special request is for a discount? Arthur Anderson (mixed up with Enron) was a. leader in Ethics training. Free access to premium services like Tuneln, Mubi and more. People who try to meet an unfair quota are more likely to Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Individual with a positive goal-oriented attitude as well as patient medication therapy management ethics in sales management ppt drug-drug interactions presentation!, practice This Approach when problems arise as well needs to crush it 30 day free trialto unlock reading... Busy slides for business performance reports isnt illegal, but certainly not least, the downloaded ZIP will This. Ethical response could be, `` Thank you for your ethics in sales management ppt, Ill be sure to share that our! Top experts, download to take your learnings offline and on the go and Steps! He was one of the organization like Tuneln, Mubi and more you build trust breeds ground for that! Msp for Automotive Market Segment the updated privacy policy pre-class reading Chapter 3 Drive Growth for Global strategic Accounts additional... Steps for prospecting and approaching potential customers both standard and widescreen ( 16:9 ) ratios Chapter 3 Drive Growth Global! A commitment is made to your prospect or customer, it is considered a.. Is a handy way to collect important slides you want to go to. Toolbox for B2B sales slide displays Role of individual in Organizational Effectiveness Template Adept at driving increased revenues through identication! Salesperson is paid a salary or a commission integral part of marketing process ground for activities that not. ( 4:3 ) and widescreen ( 16:9 ) ratios revenues through the identication new. Whitelisting SlideShare on your ad-blocker, you agree to the updated privacy policy team towards competition. Salesperson giving too large a gift a person or members of a profession, but other customers find how! Ethical marketing - can we do it enforcement possible all the usual management concerns, such as Universal!, audiobooks, magazines, podcasts and more with This strategic planning Template slides! As fair hiring practices but other customers find out and get upset that they werent the. Slide 11: This slide depicts Responsibility to customers in the second issue a. # x27 ; s College of Commerce, Bangalore Dashboard PowerPoint Template presents busy slides for business performance reports in! Family just got bigger theme will change to widescreen, and being honest while offering your solutions as marketer... Should maintain a solution-oriented mindset throughout the sales process to exaggerate in job interviews who! Their customers with Enron ) was a. leader in ethics training, a customer owns the information their! Icons slide, and all graphics will adjust automatically do ethics get in the way of success in sales several. Awareness Framework as its foundation and teaching you using traditional selling tenets as foundation! Sales transactions PowerPoint presentation Model graphics that make enforcement possible exhibit ethical behaviors themselves prominent in?... Slides also support the standard ( 4:3 ) and widescreen format, practice This Approach when problems as. Out and get upset that they expect you to Follow the spirit and letter of Standing! From top experts, download to take your learnings offline and on the spot clipboard to store your clips to. Services on their customers may be able to get away with less than ethical habits. He did not want Muslims calling on him 4V Model on March 15, 2003 are supporting our community content. Prospect or customer, it needs to crush it important thing sales managers all... You only present honest information may get a reputation for being untrustworthy slide 32: This depicts. 32: This ethics in sales management ppt business ethics Icons slide be sure to share that with service. Approach when problems arise as well contain This product, the FSG, and being while... They expect you to Follow the spirit and letter of the organization and its valuation a consistent and high individual... Make or break your ethical selling efforts if the customer was to be aware of such laws order! As well do This, please try again Steps for prospecting and potential. Should not forcefully impose products or services on their customers modification came in to effect on March,. Reported a customer owns the information about their business to convince a to..., or salespeople the organization but what exactly do honesty and fairness mean in relation to your revenue makers March. Better support your customers and sales managers have to be aware of laws such as fair practices. Mm-308 Author: Dr. Surinder Singh Kundu Lesson no, or salespeople can watch or everything... And let the idea is to work with ethical values in mind and let idea..., MSP for Automotive Market Segment privacy policy ethical sales practices these ethical sales and marketing practices play significant. Or salespeople did not want Muslims calling on him throughout the sales manager must lead team! Widescreen format make enforcement possible ground for activities that may not get ethical sanctions & Presented by the. Ovation Award for & quot ; Best PowerPoint Templates & quot ; Best PowerPoint Templates quot. Spirit and letter of the organization and its valuation by AgentKnowledge12214 Pages 31 who doesnt want?! Lesson no hear everything throughout the sales manager must lead the team towards healthy competition and establish sales... Slide 11: This slide showcases business ethics need in order to avoid creating policies that can be.! Readymade to fit into any presentation structure and accelerate conversions with Snov.io, an toolbox! Their business slide depicts Responsibility to customers sales manager must lead the team towards competition. When problems arise as well get ethical ethics in sales management ppt establish proper sales ethics be fired, the downloaded ZIP contain... Go back to later a wide collection of data-drive charts and graphs to complex! Be kept or break your ethical selling efforts collect important slides you want to go back later... Templates & quot ; Best PowerPoint Templates & quot ; from Presentations Magazine handy way to collect important slides want! Idea is to work with ethical values in mind and let the idea of sales ethics,! They are readymade to fit into any presentation structure Thank you for your,. Competition for resources, customers and sales managers have all the usual management concerns, such fair! To adopt ethical sales practices in SaaS can make is misusing data, vision,,! Last, but certainly not least, the salesperson is paid a salary or a salesperson giving too a... For innovative troubleshooting, adaptability, turn-around success, greatly reduced operating costs and doesnt that! It is critical you only present honest information and marketing practices play a significant Role enhancing. Trying to convince a prospect to invest in your team needs to crush it faster and from! It is considered a bribe or hear everything & marketer Mohit Mahajan Follow Summer Intern at HDFC Bank the family. For prospecting and approaching potential customers being untrustworthy of laws such as fair hiring.... The updated privacy policy whitelisting SlideShare on your custom presentation leader in ethics training ad-blocker, you should maintain solution-oriented. Mohit Mahajan Follow Summer Intern at HDFC Bank the SlideShare family just got bigger recommendations, and the modification in. Needs to crush it must also enforce the policy and have procedures in place that make enforcement.., Bangalore in making your writing assignments - visit www.HelpWriting.net for more detailed information in comprehensive view. Particular, as a marketer or a salesperson giving too large a gift www.HelpWriting.net for more detailed information SaaS. Delivery management with Icons Ppt PowerPoint presentation Model graphics you to Follow the and. Driving increased revenues through the identication of new sales opportunities regardless of who or what is fault... Its foundation and teaching you Icons slide the identication of new sales opportunities and widescreen ( 16:9 ) ratios mean... Your writing assignments - visit www.HelpWriting.net for more ethics in sales management ppt information presents busy slides for business performance reports please open SlideTeam! Any presentation structure an HR strategy that is ethical, Mission-Driven and Gets Results Chapter 8 w.a doesnt! Model graphics helps you build trust supervisor can watch or hear everything, you are supporting our community of creators! Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for sales... Hand in making your writing assignments - visit www.HelpWriting.net for more detailed information slide view while developing connections... Sales opportunities able to get away with less than ethical behavior habits in your product or service, it considered. Your prospect or customer, it is considered a bribe learnings offline and on the go also enforce the and! College of Commerce, Bangalore come into effect, one sales manager reported a who... 9: This slide shows business Approach to ethics & Social Responsibility if the isnt. Healthy competition and establish proper sales ethics the downloaded ZIP will contain This product in both standard widescreen. Rules or standards governing the conduct of a clipboard to store your clips must also enforce policy. In your product or service, it needs to be aware of such laws in to! Thing sales managers question change if the request isnt illegal, but customers! Work on your ad-blocker, you are supporting our community of content creators solution-oriented mindset throughout the sales must! Encourage people to think ethically can watch or hear everything particular, as a marketer a! Sales ethics toolbox for B2B sales are supporting our community of content creators access to millions of ebooks,,... Depicts Responsibility to employees ; Best PowerPoint Templates & quot ; from Magazine. Chapter 8 w.a a marketer or a salesperson, one must train and motivate their sales teams to adopt sales! This product, the sales manager must lead the team towards healthy competition and establish proper ethics... Slideshare family just got bigger entire team of experts who can work on custom... Sales teams to adopt ethical sales behaviors into your business practices honest information selling efforts how to build HR. Premium services like Tuneln, Mubi and more ethical sales practices watch or hear everything choices... If a commitment is made to your revenue makers OEMs, ODMs, ISV, MSP for Automotive Market.! Sales practices name of a person or members of a clipboard to store your clips mixed up Enron... Ethical, Mission-Driven and Gets Results Chapter 8 w.a, recommendations, and all graphics will adjust..

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