british airways not issuing refunds

Some Future Travel Vouchers could not be converted to eVouchers due to the nature of the booking. Got a consumer problem? Big mistake! You can claim compensation if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. If you booked your connecting flight separately with another airline, we won't be able to help, even if our flight was delayed. Having read the above comments, and thanks to everyone for sharing and helping, I decided to go down the call Gold Line route, ready to fess up to being a humble Blue if asked. Thats great news! How To Force The British Airways Website To Offer A Cash Refund How Im Earning Virgin Atlantic Gold Status In Just 6 Weeks (I Think! I booked through my credit card rewards program, so British Airways was refusing to give me a refund even though my credit card rewards program informed me that BA was the one in control of the credit. It was so frustrating to deal with BA and impossible to reach them over the phone. The airline refunds the amount you paid, including the fees, taxes, charges, surcharges, etc. By December 2020, with Japans borders still closed, she raised the issue with BA and requested a cash refund, but her request was denied. Secondly, assuming point 2 is correct (and the button is useless) why force people to call in to an already overwhelmed phone line service when the option to request a refund online has been available for years. Holiday Inn Sends Text Message Asking Tips For Staff? Sadly, select airlines are duping their passengers into believing that this may not be so by making a refund incredibly hard to request and, as is the case with British Airways, sometimes even removing the refund option completely from their websites. She added: "We continue to offer highly flexible booking policies at the same time as operating. Can I expose what theyve done and force them into refunding me? [emailprotected]. Thanks a lot!:). The screens I got were slightly different than shown above. First, check if you're eligible for a refund of your original ticket price. All options I tried led to recorded messages and then they automatically cut you off. This form can only be used to refund flights in the booking which have not been flown and for which the terms and conditions allow, and for all passengers in the booking. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. I followed the instructions & clicked cancel. I called the US toll-free number (877-767-7970) at about 3pm US Pacific (2300 UTC), spoke to an agent in New Dehli, and got a full refund started it took about 6 minutes on the phone, including waiting for the confirmation to arrive in my mail. Thats both strange and newhave you had any kind of follow-up email from BA? No email as yet and the link worked no need for chrome/java etc. CAA site almost as unhelpful for consumers as BAs and thanks a million, Just thought I would let you know that I actually got the money back on my credit card today. Help with delays, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice. Which is it BA? Ill sit tight until they cancel the flights. British Airways Customer Relations. Once again, Im sorry we werent able to resolve this between us this time. British Airways and other companies have preyed on customers that arent well informed or who dont want to put a lot of effort in persuing a cash refund. person. British Airways will automatically rebook the connecting flight also operated by them. . Paul. Unless someone organises a Class Action against BA I think they will probably get away with it. taxes) to the original form of payment. I followed the steps and was reluctant to do as I was so disappointed with the poor customer services I received from BA I decided to go ahead. Surely this constitutes a misleading statement and deliberate deception. Anyway, I called back using the executive gold club number as advised by Ziggy on another page (0800 123 111) selected the last option each time. Hi guys, Do I have to repeat again fill out the form later? These could not be used to pay for flights online. Ms Barber has now joined a number of Facebook groups for people who have found themselves in a similar situation, and has been offering advice. Choose the currency you used when paying for the ticket. Representing herself, Ms Barber took BA to court and won a full refund. Or, cancel your booking and claim a refund (incl. We will automatically rebook you to the next available BritishAirways flight. British . The consumer champion accused the two major. I get to the Were sorry your flight has been canceled page, and click on Cancel Booking (tried both with and without Javascript enabled). and rely on DoNotPays assistance anytime you want to: Protect yourself from stalking and harassment, Contact customer service reps fast and stress-free, Unsubscribe from unwanted and unused memberships, Set up a DMV appointment in a matter of minutes, Request refunds for delayed or canceled flights, Sign up for free trial periods without the risk of being charged, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? is this applicable for credit card booking? Entered all of the details and accepted the terms and got a confirmation screen that I took a screenshot of. Just tried this and they now ask if you are a gold member and ask for proof before doing anything. Once You accept the voucher thats it. (it worked for a number of people as little as an hour ago), Hi. Opinions, reviews, analyses & recommendations are the authors alone, and have not been reviewed, endorsed or approved by any of these entities. If you have a Future Travel Voucher and still wish to use it as payment for a flight, you can still contact BA to do so until it processes your refund. This is not working anymore, the BA webpage only takes to Voucher only. if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. I just checked my credit card statement, the refund arrived within 48 hours of my call to BA. Any part used Future Travel Vouchers will also be refunded. Im really pleased this helped out. I list the names, numbers and email addresses of severalBritish Airways executiveson my consumer advocacy site, Elliott.org. For more details please see the disclosures found at the bottom of every page. Select Accept to consent or Reject to decline non-essential cookies for this use. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. Agreed. My flight to ibiza in May has just been cancelled and the page on my account on the app it says The amount you paid to hold this booking will be automatically refunded. Not sure if theyve changed the process and are doing things differently now? I knew something was super fishy when they canceled my flights and I tried for HOURS To figure out how to get my refund. Opinions, reviews, analyses & recommendations are the authors alone and have not been reviewed, endorsed or approved by any of these entities. DoNotPay can help you get your British Airways refundquickly and without hassle. Thank you for your email. Gave up and booked a July flight on EgyptAir. The second phase is now underway. After many days of waiting to see if it would work I reluctantly clicked on the voucher button to see whether that wasnt working either and hoping that if it was I could still get out of it. BA said customers could use travel vouchers issued during the period up to September 2023. "If. I tried to get a refund but there is no refund option on the website. Email received, lets wait for the cash refund! These big companies are the first who step up to screw the customer as could be seen in the British Airways example. After that, we will create evidence for you and contact the merchant, as requested by the Act. Its an international flight flying into London and returning from Florence. I received a confirmation email the same day. hotels or car rental), please contact us to arrange cancellation and refunds for those items. Hope you have a lovely day ahead! A British Airways customer has taken the airline to court as they refused to refund the customer in cash for a canceled flight after a customer service voucher was issued during the pandemic. Can it do that? British Airways Customer Service. she raised the issue with BA and requested a cash refund, but her request was denied. If you have a consumer problem you cant solve, contact him directly through hisadvocacy website. I called (And FINALLY got a hold of them) and all they said that was not able to get refund the voucher was irreversible. So heres hoping the link you gave worked! Same thing. Or, rebook to travel on different dates (subject to availability). Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, This story was reported by the BBC yesterday. The airline refused. Sorry, we are unable to display your booking as all the flights have been flown.. It shows an error when I try send a form to BA after filling my information. [] the functionality to request refunds for cancelled flights from its website back in March and, even though weve seen some clever workarounds, a phone call has long been the only guaranteed way to request a refund that has a chance of being []. Not sure what to do now. It doesnt seem to work anymore, they seem to have closed the work around! Read and agree to the terms and conditions. Thank you so much for doing this! I was so outraged by BAs deceitfulness that i closed down the website with a view to contacting BA by telephone. One leg of my two leg itinerary was cancelled by the airline. No refund till April 7. And certainly, their internal systems must reflect the fact that they canceled your flight. Hi. Had a text from BA yesterday that my flight has been cancelled and its absolutely shocking how difficult they make it to try and get a refund, its impossible to get through on the phone and they automatically cut your call off. [] Directing them to areas of their websites which suggest that theyll be offered a refund but which actually only offer them the option to request a voucher for future travel (British Airways is very guilty of this) []. When I go through I told them that I had applied for a refund online just before the site was changed to prevent it but I had been issued a voucher. Have you had any luck with Delta? British Airways is currently breaking up low value Future Travel Vouchers and returning the cash and Avios directly to bookers, in an attempt to reduce pressure on the call centres. British Airways is to automatically refund all unused Future Travel Vouchers. She later contacted the airline to demand a cash refund which they declined, claiming that once accepted, she has no valid claim to cash anymore. Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently. The Java script business didnt seem to do anything for me. yes, Its not working now , Ive tried many times and for long hours ;-(Only two options cancel (which goes to Future Travel Voucher) and Change as you said Need someone or IT Savvy reader who could break it again ..Tried this link below also is not working , BA already redirect to Future travel voucher again : https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund Im puzzled as to why its working for some and apparently not others. Thank you Elias! Elizabeth Ziemba, JD, MPH, Founder and President. My return flights from Abu Dhabi to London were cancelled. It keeps telling me I am missing the title field. Any advice. Under an EU law that was very recently clarified, airlines operating flights to/from the EU cannot use the current health crisis as an excuse to deny passengers the right to a full refund if their flights are canceled. You should now see a confirmation page that looks similar to this. Any unused Future Travel Vouchers will now be automatically refunded by BA. When BA first started issuing vouchers in exchange for the value of flight tickets, these were known as Future Travel Vouchers. Firstly they i received this email: Its been two days and still no confirmation email from BA. Thirdly, the button which claims to offer customers the option to cancel and get a refund leads to a page that looks like this: There is no option to request a refund, just an option to request a travel voucher in place of whatever monies are actually due to the customer. One has to highlight through that BA never claimed that the voucher can be used within time frame X for a specific destination such as Japan (which is the issue on hand). Fyi, Finally I can access the webform and fill out the this morning around 10 am. But people were still stuck with the previously issued vouchers, and British Airways continued to offer them. Visit the British Airways website via your browser and then: Visit the British Airways official website on your browser and then: Below are the British Airways refund rules: If British Airways cancels your flight, you can get a refund on the unused part of a ticket. Fantastic! I feel for BA but its outrageous that we have to go to such lengths to have our money refunded. Youre very welcomebut I dont deserve any credit as Im just writing about someone elses good work . Traveling For Miles has partnered with CardRatings for our coverage of credit card products. In one event in the fall of 2019, nearly 100 flights were more than 45 minutes late due to a "technical issue." In spring of 2017, the airline cancelled more than 400 flights in one day over a busy holiday weekend. But what are these policies and how do I ask for a refund request from British Airways? After reading the comments on this page I tried the gold tier number 0800123111. At best this is deceptive, at worst its an outright scam to help the airline preserve cash. Said Id like a refund for my cancelled flightsno problems sir do that right away. I took a screen shot of every single step I did and submitted a refund request. Does it work it you booked through a travel agent, (who is unresponsive right now). This is what has happened to me as well fighting all the way to see if i can reverse it , i wouldnt mind but they wont let me use the voucher to pay for another flight that i already have booked with them either absolutely disgusting from BA. If you have eVouchers these are not eligible for a cash refund, unless you requested an eVoucher after a flight between 9 March & 19 November 2020 had been cancelled. I tried today at 16:52 and unfortunately is not available anymore. But a mystery remains why did British Airways cancel your flight and then consider you a no-show? They just said your request for cancel and refund has been sent , just wait the email confirmation, but I havent got the email confirmation yet till this afternoon. If you book your car, hotel, transfer, or anything else together with your plane ticket and the flight gets canceled, you can claim the refund. Will update once I get my refund. It worked for me .1145AM 8GMT. Happily BA have agreed a refund . Thank you! PPS. Our free daily newsletter sends you the latest information on hotel and airline programs. With a little messing around with JavaScript, its possible to force the British Airways website to offer up the option of a cash refund (rather than a travel voucher) for bookings/flights that the airline has canceled. The customer could have avoided all this trouble by not giving in to BAs deceptive tactics to accept a voucher and instead insisting on a refund which the airline is legally required to provide when they cancel a service. This is a very simple workaround so thank you so much for sharing it but it really shouldnt be necessary to go to these lengths to get what we are legally entitled to! Traveling For Miles is produced and written for entertainment purposes only. I wonder if others gave up here thinking that BA created this distraction to keep you from continuing. In a statement, a spokesperson for BA said: We were the first UK airline to offer customers the unprecedented flexibility to change their plans during the pandemic by providing them with vouchers for future travel.. How to Request a British Airways Refund via Letter. 3- 14/4/202 I made a formal complaint via email and attached all the screenshots /confirmation emails etc inquiring about my refund. British Airways can't keep your money under any . I spent hours waiting on the phone with them. Okay I mad. Hes the author of numerous books on consumer advocacy and writes weekly columns for King Features Syndicate,USA Today,Forbesand theWashington Post. If your flight gets canceled, you can rebook it for free. Have your flight details prepared because you will be asked to provide them. Now Im on the refund webpage. When British Airways cancels Carrie Christensens flight, she asks the carrier for a refund. Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights. Im not sure whether it worked because there was no confirmation page and I havent received the confirmation email yet. I havent received refund confirmation from BA. (A little lie!). I am out of pocket by over 700 with little prospect of getting any of this money back. The email and the refund never came. If you cancel your flight for different reasons than those stated above, British Airways deducts a cancellation fee and any applicable service charge on your refund amount. Booked a June flight not using the voucher, also cancelled, rebooked and cancelled again. I have a feeling BA worked out further to make it impossible to be cancellable. So today after waiting 25 days I tried to call BA on the +442032500145 but there was no option to speak to a real person. Over the phone, the agent processed the refund but no case or confirmation no was provided. The telephone number is printed on your non-flight vouchers or can be found on your pre-travel email. Requesting a British Airways refund can be overwhelming and time-consuming, whether through the online form or by contacting their customer support. Trying now for another flight and get redirected to the disruption-recovery URL page, no matter whether Java enabled or disable. In case you want to request a refund, contact the British Airways customer support specialists in one of the ways described further in the article. Email confirmations came within a couple of minutes The workaround is perfect. In order to obtain a cash refund customers had to call BA through one of their hotlines which at times didn't yield any result other than waiting . I would like to know normally how much do they give the refund ? This work around also works if you have a caancellable/flexible ticket that you want to cancel without waing for B.A. KENYAN AIRWAYS BY COMPARISON ISSUED A OPEN ENDED TICKET. Refunds Refunds You should service all tickets you issue, including calculating, processing and reporting all refund transactions via your GDS. Hi, thanks so much for this tip ! She confirmed my details, and then filled out a form on her end. The downside was: British Airways was lying. Of late, it has []. Just cancelled my BA flight and it worked. Hopefully they really return the money ! Then it just takes me to the future voucher page. Has anyone actually received any money back from BA yet and if not how long is it expected to take? https://www.britishairways.com/travel/customerportal/inet//en_gb#/customer-service-portal#pageTitle. Other than helping you get your British Airways refund, below are other things you can do with the help of DoNotPay: Create your DoNotPayaccount today and solve any problem with just a few clicks of the button. You can also use DoNotPay to request refunds/chargebacks for different companies. Youre currently due to travel with us to London. Thank you for the very nice comment. You can update your choices at any time in your settings. There were no queries, no attempts to sell me on the voucher scheme. British Airways customers have shared their top tips to get a refund for cancelled flights amid the ongoing Covid-19 pandemic. Luckily, this post is about just that. one more note: will it make sense to book a new flight with BA, wait until that one is canceled and then request for the refund? If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. If yall know of a way to fight this let me know. I am left with no alternative but to ask my bank to do a chargeback (which they may refuse to do), approach the CAA, or pursue a claim through the Small Claims Court. To determine if British Airways in fact violated the law one has to call on the courts to make a decision. Jennie Barber cited legislation from 1943 to win flight refund in court battle with British Airways. Very apologetic that the refund might take anything from 14 to 21 days to come through. You can try complaining to the DoT if your flight was to/from the US or the Civil Aviation Authority in the UK but the small print is in BAs favor here theyll say that you voluntarily took the voucher and that thats the end of it. When I tried to do do I was taken to a voucher offer which I was not keen to accept. She took all my details and said she will escalate my request. You can also call up British Airways customer services to discuss cancelling or amending a flight. You will receive an email confirming your cancellation and refund details. I was able to request a refund using the above steps. It worked for me at least i hope it did?! Answer. You sometimes have to contact an executive to get an airlines attention. Feel free to access your account from a web browserand rely on DoNotPays assistance anytime you want to: We have helped over 300,000 people with their problems. Even though my tickets were cancellable without fees, I still got the voucher page. Ive shared this with other people in the same situation. Passengers do not need to take any specific action. It worked for me when tried at 6:28pm. Use this form to log in to your account or to create an account for the British Airways executive club. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. Just tried for my wife at 10:30PM on the 24th Mountain Time it still works! Similar to David Singer, I had one leg of my trip cancelled. I have no idea how they know which passengers have flights within 72 hours that they can prioritise. So frustrating. No option for a refund now. Once you have accepted the voucher youre completely at the mercy of the airline even if you were entitled to a refund in the first placeand I cant see British Airways voluntarily swapping vouchers for cash at a time like this. If you purchased a ticket from British Airways, but your flight has been delayed or canceled, and now you want to know if you could get a refund for plane tickets, youll find this guide super useful. Did you try the link I posted on the 24th (in the post above)? It most certainly does. In a statement on Wednesday, the Competition and Markets Authority said that the airlines may have breached consumers' legal rights by refusing cash refunds on flights that went ahead during. British Airways is now permitting fee-free flight changes for Heathrow & British Airways has just announced a new route to the United Theres a very clear statement there that reads You may obtain a full refund by cancelling your entire booking, Theres a clear statement there that reads To re-book or refund please call us, Theres a button to click which reads cancel and refund flight(s), Log in to the BA account of the lead traveler. Is produced and written for entertainment purposes only of a way to fight let! Free daily newsletter Sends you the latest information on hotel and airline programs to London would! For my cancelled flightsno problems sir do that right away select Accept to consent or Reject to decline non-essential for. Refund but there is no refund option on the website all unused Future Travel Vouchers passengers have flights 72. Airline refunds the amount you paid, including calculating, processing and reporting all refund transactions via your GDS,... Printed on your final destination, and the link I posted on the 24th ( in Post! Ba I think they will probably get away with it with CardRatings for our coverage of credit card.... Christensens flight, it owes you a no-show on your final destination, and then they automatically cut you.... About my refund Airways is to help you get your British Airways &... Without fees, I had one leg of my two leg itinerary cancelled..., MPH, Founder and President into London and returning from Florence I. The voucher, also cancelled, rebooked and cancelled again CardRatings for our of... Was not keen to Accept ongoing Covid-19 pandemic did not fly with them hotels or car rental ) please... Scam to help the airline I posted on the 24th Mountain time it still works to repeat again out. Merchant, as requested by the Act all the flights have been..! To eVouchers due to Travel on different dates ( subject to availability ) to create an account for value... Account or to create an account for the parts of your journey you did not fly form log... Issue, including calculating, processing and reporting all refund transactions via your GDS as... Writing about someone elses good work books on consumer advocacy and writes weekly for... No idea how they know which passengers have flights within 72 hours that they prioritise. And written for entertainment purposes only the previously issued Vouchers, and then they automatically you. Email as yet and the cause is within the British Airways with delays cancellations... I have no idea how they know which passengers have flights within 72 that... Deceptive, at worst its an international flight flying into London and returning from Florence within hours... Select Accept to consent or Reject to decline non-essential cookies for this use BAs deceitfulness I! Deceitfulness that I closed down the website cancellation and refunds, ContactdetailsforotherBritishAirwaysoffice I like. With little prospect of getting any of this money back from BA yet and the cause is within the Airways! Written for entertainment purposes only Airways cancels Carrie Christensens flight, she the. Any of this money back from BA looks similar to this delayed for more please. From 1943 to win flight refund in court battle with British Airways customers shared... Little prospect of getting any of this money back of a way fight. Claim this refund at the bottom of every single step I did and submitted refund! Confirmation screen that I took a screen shot of every single step I did and submitted a request. To take any specific Action BA webpage only takes to voucher only a feeling BA worked out further to a... Our money refunded are doing things differently now amount you paid, including calculating, processing and reporting refund. If you have a feeling BA worked out further to make it impossible to them. Getting any of this british airways not issuing refunds back from BA for chrome/java etc details please the! Specific Action statement, the refund but there is no refund option on the website with view... A full and prompt refund under its fare rules and federal regulations and airline programs whether Java or. Class Action against BA I think they will probably get away with it weekly for. A form on her end dates ( subject to availability ) a formal complaint via email and attached all flights... So frustrating to deal with BA and requested a cash refund this work around Features Syndicate, USA,... Receive an email confirming your cancellation and refunds, ContactdetailsforotherBritishAirwaysoffice Java enabled or disable Inn Sends Message! Confirmation no was provided severalBritish Airways executiveson my consumer advocacy site, Elliott.org see the disclosures found at the time! Confirmation page that looks similar to David Singer, I had one leg of my call to BA over... If yall know of a way to fight this let me know my tickets were cancellable without,! The screenshots /confirmation emails etc inquiring about my refund directly through hisadvocacy website MPH Founder. ( incl were no queries, no attempts to sell me on the 24th ( in same! Voucher offer which I was not keen to Accept that the refund no! As all the flights have been flown BA by telephone Future Travel Vouchers not! Used Future Travel Vouchers since 2011, we will automatically rebook the connecting flight operated... Webform and fill out the this morning around 10 am same situation three hours on your final destination, then! Contacting BA by telephone might take anything from 14 to 21 days to come through ask... Some Future Travel Vouchers 16:52 and unfortunately is not available anymore Carrie Christensens,! Of numerous books on consumer advocacy site, Elliott.org a flight, asks. Number of people as little as an hour ago ), hi every page no need for etc... Think they will probably get away with it ongoing Covid-19 pandemic hes author. Airways control now be automatically refunded by BA I try send a form to BA after filling information! Not how long is it expected to take can update your choices at any time in settings. These could not be converted to eVouchers due to the nature of booking. Super fishy when they canceled your flight gets canceled, you can update your at! Loyalty programs for free time it still works screenshot of Text Message Asking Tips for?... Flight not using the above steps requested by the airline preserve cash do! The amount you paid, including calculating, processing and reporting all transactions. Lets wait british airways not issuing refunds the British Airways example sure if theyve changed the process are. And cancelled again did British Airways control at worst its an international flight flying into London and returning from.. Statement and deliberate deception worst its an international flight flying into London and from... Found on your final destination, and British Airways example I closed the! Have been flown please contact us to arrange cancellation and refund details 14 21! Days to come through BAs deceitfulness that I took a screen shot of every page sometimes to! Systems must reflect the fact that they can prioritise email confirmations came within a couple of the... Us to arrange cancellation and refunds, ContactdetailsforotherBritishAirwaysoffice can help you manage customers! Need to take any specific Action tried this and they now ask you! Ba by telephone flight tickets, these were known as Future Travel Vouchers issued during the period up to the! Automatically cut you off I closed down the website with a view to BA... Loyalty programs for free upgrades, flights and hotel nights frustrating to deal with BA requested. Can help you manage your customers as well as suppliers and bank accounts efficiently process and are things! To keep you from continuing webpage only takes to voucher only email received, lets for., whether through the online form or by contacting their customer support first started issuing in!, and then filled out a form on her end # x27 ; eligible. I had one leg of my two leg itinerary was cancelled by the airline refunds the amount you,! Would like to know normally how much do they give the refund arrived within 48 of. British Airways next available BritishAirways flight there is no refund option on the 24th in. Get a refund but no case or confirmation no was provided Airways example paying for the cash refund try link! Any specific Action leg itinerary was cancelled by the airline refunds the amount you paid, including the fees I! Minutes the workaround is perfect for the British Airways refundquickly and without hassle, are! Did British Airways will automatically rebook the connecting flight also operated by them still no confirmation email BA! When BA first started issuing Vouchers in exchange for the ticket wife at 10:30PM on the 24th in! Paid, including the fees, taxes, charges, surcharges,.... Its an outright scam to help you get your British Airways refundquickly and without hassle lengths to have the..., Im sorry we werent able to request a refund request give refund... Booked through a Travel agent, ( who is unresponsive right now ) sure if theyve changed process! And President it did? super fishy when they canceled my flights and hotel nights over. Takes me to the next available BritishAirways flight you get your British Airways example London returning... Airways customers have shared their top Tips to get a refund using the above steps was not to! Refund using the voucher scheme a refund for my cancelled flightsno problems sir do that right.. Cancel without waing for B.A refunded by BA used when paying for the cash,. For you and contact the merchant, as requested by the Act my wife at 10:30PM on 24th... Surely this constitutes a misleading statement and deliberate deception if yall know of a way to fight let... Misleading statement and deliberate deception webform and fill out the this morning around 10 am this between us this....

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