tips for the grand at moon palace

Dessert buffet makes this boy very happy. When the Diamond Elites eat? How is the Beach at The Grand at Moon Palace? Wanted to get your thoughts. We didnt eat at JC Steakhouse, so we cant comment. We stayed in the Nizuc section very close to the Grand section. I dont recall if the pools were heated. Thanks again! When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. Yes, the service all around the resort is great. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. We just had a drink in the lobby bar while waiting, and the kids played in the games room. It was a lot of food! Thoughts. Our son has a dairy and egg allergy. Were so proud of him for giving it a try! She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. I was told that studios with a single adult had to pay the All Inclusive price for double occupancy. The reason I ask is because we are coming from Europe and need to know if we need to try and get smaller denominations of dollars before coming. We didnt spend any time there. We didnt hold back. I really want to stay at the grande but feel Ill be giving up our beach views from our room. Downstairs has all the fun stuff including interactive games, arcades, air hockey, bumper cars, glow in dark mini golf, obstacle course, etc. Guests like you make our Palace family full of joy and satisfaction. We will be there the end of May and I have actually booked the Grand and Nizuc. Theres a lot to do and many pools to hang out at. We are going in April with 4 and almost 6 year olds. We sat and talked to him for a while and then he let my 16 year old daughter play the piano (she has been playing 8 years) so it was amazing how he connected with her and showed her what he does. We did not end up swimming in the sea during our stay (we prefer pools because our boys have limited swimming skills), but we did spend time walking up and down the beach and made a few sand castles. I may have come back to this plate a few times. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Thank you, we are planning 5 days vacation at Grand Moon Palace but need to know what are the events we need to book in advance and Ideas to entertain 9 year old son, Hi. Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. We thank you for your support. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 Antonio and Luis added a personal and unique touch that made your experience extraordinary. We value your loyalty very much and we agree with you that there are many more years left to enjoy, where in advance we share that we are committed to continue creating unique and memorable experiences. It is safe you can walk around 24 hours a day it is well lit. Is all of it included? Yes there was seaweed on the beach. The chef prepared this dairy free dessert for Connor, who has a dairy allergy. Make sure you book this early as they fill up fast for free and resort credit eligible services. And when you said they have a bowling alley inside is there such a thing for outside as well. Prices are the average nightly price provided by our partners and may not include all taxes and fees. They are all in the same section of the resort. A fee for the shoes and socks? Tripadvisor : Moon Palace The Grand - Cancn, : 12,159 , #41 272 5 5 Tripadvisor Its a kids paradise! Learn how your comment data is processed. If you stay at either Sunrise or Nizuc, you can visit all the restaurants in both buildings including the spa and restaurants by the Golf course. I wish you guys great lives (and always be safe!) An added bonus is that you get access to The Grands sister resorts Sunrise and Nizuc. Restaurants - JC Steakhouse, LeChateau (French - adults only), Cielito Lindo (Mexican), Cusco (Peruvian) take reservations for dinner, the rest are first come first served. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). Unwind in our luxurious accommodations. Do you know/recall if you can leave the kids at the kids club? deep tissue massage is not). Your email address will not be published. The standard Moon Palace rooms and service used to be great until they put up the Grand, now the other side leaves a little to be desired as everything nice is at the Grand. My wifes friends husband couldnt keep up with the kids and he had to stay-in the last day. We are considering here for our family We may have overindulged a few times, especially at the Japanese Fusion and Lebanese restaurants. Additional question about The Grande beach..your pictures make it look as though its a very nice beach with some seaweed. We did not spend a lot of time at the beach. Hi. Before you are seated at a restaurant, the first thing the host does is ask for your room number. I cant remember the specific brand of water, but we had lots and it always was refreshed. This property is HUGE. At the time of our visit in February 2018, this all-inclusive resort had been open less than one year. Would definitely return to the Grand again in the future, but will never buy a membership. So youll be able to leave your 5 year old, but not your 3 year old. View from our 3rd floor balcony. Are there activities for that age? You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. Bienvenidos al Hotel The Grand at Moon Palace en Cancn! We had a blast. Braydon LOVES the giant jacuzzi. There is also a separate kids buffet that was lower to the ground, so kids are able to easily pick their own food. Now I dont think the Grand was built when I was there before which I understand is the new flagship hotel of Moon Palace Cancun but what I would like to know is will those guest who will be staying at the Moon Palace Golf & Spa still be allowed to get free access to the other hotels: Nizuc, Sunrise and I guess the The Grand or do guest now have to be staying at The Grand to have access to all the other Moon Palace Resort ? . The sushi at the Grand Buffet is legit. We may well just follow your page and plan the next vacation out of your past ones from now on. Cusco offers a variety of ceviche dishes. We thank you for your support. There is a map online of which trolley can take you where. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! Thanks for your AWESOME review ! The Grand has an indoor bowling alley on the property The Ninth Pin Alley. Thank you for such a wonderful review! This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. Water slide at the Sunrise resort. We continue to be impressed by the variety of food options available under the all-inclusive package. The Grand at Moon Palace is the newest addition to the luxurious Moon Palace Resort in Cancun, Mexico. No need to bring your snorkel gear unless you plan to leave the resort. We thank you for your support! My best friend and our spouses and 4 children. Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. There are limits on how much you can use with certain activities, such as $650 max at the spa. Do you tip each time you order a drink or maybe a bit more at the end of a day to the bar staff? Whats in your closet? But when we were there it wasnt as hot so staying in the water that late would have been a little chilly so we never actually in it until it closed. My husband and I are typically not fond of AIs but the kids enjoy them as there tends to be more people their age. I am planning a trip there with my family for Christmas 2019. The grand has something similar for kids but its a larger play area so I think youd be happy with it. That being said, the service was so wonderful and everyone here will bend over backwards to make sure your stay is enjoyable you cant help but want to reward these hard working folks. Below are a few of the dishes we sampled at Jade Restaurant. Were going there in January. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. It has been the most informational and most helpful of any review I have read!! That is an extra $2317 per studio. And so will your 4 year old. From memory, I think we normally ate between 5pm and 7pm. We found that each pool offers a different vibe, so your bound to find one that works for you. This 3-level jungle gym was such a big hit with our boys. Floating down the Lazy River at the Water Park at Moon Palace Cancun. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. This is such a great review. He made our vacation go from great to exceptional! You pay 35 dollars each way by taxi to go there. Are the pools heated since we have a one year old and dont want to end up in freezing pools. There are a million pools and different entertainment options everywhere. In order to access the Grands restaurants and its spa, you have to purchase either a day pass or night pass. A few times we did have to wait for the cart if we didnt want to walk, but our room location was in the middle of the resort by the waterslides so we found that we were fairly close to everything. We were at the grand in dec 2020 for a week. Jade serves delicious contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef. Here are some tips to help make the most of your vacation at Moon Palace. Thank You for the great pictures! Dolma appetizer meat and rice wrapped in grape leaves. Thanks Fresh seafood selection at the Grand buffet, located in the Lobby building. Thank! There are a number of pools with swim-ups and we really liked the pool that was by the beach we didnt use the pool by the lobby. SNORKEL XTREME. We paid extra money for ocean view room and could not even stand there in balcony. Hi, Thanks. Yes. I asked one of the workers there and they said something about safety. Luxurious rooms boast Free WiFi, a daily refreshed mini-bar . Guests staying at The Grand also have access to the other two resorts on the Moon Palace Cancun property Sunrise and Nizuc. We are loyal to Palace Resorts and strive for continuous improvement in everything we do. The Grand at Moon Palace offers all inclusive Cancun Honeymoon, vacation and wedding packages.The resort is located just south of the Cancun strip. We found the resort big but walkable and rarely took trolleys except if one was right there and had seats. Is it the one between the Olympic pool and the half moon pool? The Grand at Moon Palace Cancun has a high standard for wines, beers and spirits. Staff were super friendly and helpful. We prefer the pools anyways. Travelled during spring break (near full capacity), two adults, two kids. We spent most of our time at this pool, which is located near the beach. Thanks for the thoroughness of this. That was another complaint on TripAdvisor by non Diamond Elites. We were very impressed by the quality and options. We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. . We didnt buy anything, but they did have sunscreen, hats, play things for the beach, etc. For dessert ice cream balls covered in Japanese rice dough. Our Vow Renewal in Riviera Maya, Mexico. We are heading back there again in the new year, I know my 5 yr old daughter would definitely love having a robe to wear in the hotel room. Thanks for your comment, Cathy. Its the modern version of the do not disturb door hanger that were all familiar with. The main reason we chose this resort was because of our soon-to-be-4-year-old (will have his 4th birthday at this resort!) Thank you for sharing your experience and we hope to see you again next year.Sincerely,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Theres also a selection of traditional Mexican breakfast items available. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. We are going in January 2019, have been going since 2001. Thanks for giving an in depth review of the resort. I accidentally dropped one of those fat garlic butter prawns on my plate and it splashed the black ink from the pasta all over my white shirt. I enjoyed your review and your pictures. Also are any of the pools at grand side heated? Tuna poke served in a coconut bowl. Wondering how busy it is 2 years later during peak Spring Break! They asked us at each meal what allergies our son had. It seems like you may have gone off peak time. We used the $1500 credit for dolphin swim and it was amazing. They thought was really cool. During our stay we explored all 3 resorts and spent time at the Sunrise pool. It will be a pleasure to serve you!Kindest regards,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. If memory serves me correct we get 1500 per family for our trip. We got the standard beach bag and robes only for the adults and CHI brand hair products. Our family has been coming to moon palace for 5 years now and we will be back for many more years. The Grand has lots of elevators, so you should have any issues. . I have zero complaints or negatives on any of the restaurants or food.Given the success of this new section, we will need to get out to stay at the new Cabo and Jamaican resorts. Say "Hasta la vista" to all things ordinary at Moon Palace The Grand - Cancun. Wifi requires no password. The beach was perfect no seaweed like our visit in July. Anyone know how many slides are available for toddlers? Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. If you stay at the Grand, you have access to all 3 resorts. We tipped at the a la carte restaurants. We slept well during our stay. I believe these are the Lebanese Falafels, but Im not sure. Did you find that to be an issue with the kids at all? Do you get a pager or phone or something incase they want their parents? Cam, I would say that teenagers would really love this resort. However, if worried, it may be a good idea to book a few ahead of time. What to do???? . Parents can also stay and let their younger ones play. When using credits, your actual out of pocket cost is 16%, they call it tax. Do you have any info on how you get the diamond access? The staff is amazing and helpful. This is the kids pool at the Sunrise Moon Palace. We ordered two as our appetizers. Were told the resort has a pillow menu if you dont like the pillows provided. LET'S PLAY LET'S PLAY WIRED LOUNGE THE NINTH PIN BOWLING ALLEY ($) WATER PARK AND NON-MOTORIZED WATER SPORTS The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. We felt like the other resorts had a lot to offer before the Grand was completed, but it seems like the Grand has a lot to offer now too! I was wondering, what time do the pools generally close at the Grand? The brand of the water bottle is Epura. We are heading to The Grand at Moon Palace in November. I (Cam) foolishly wore a white T-shirt that is now no longer with us. Cant forget the food. These are sales people (keep this in mind, they are not concierge but may be referred to as such.) All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Trip. with our boys! We spent time at most pools and did not have trouble finding loungers. Awesome review!! You place the beef on the the hot plate and cook to your liking. This is the Diamond Elite Pool. Awesome review of the Moon Palace. Thanks for your review. Some of the hotel rooms have a pool directly in front of the patio. If needed, you could always bring a small kettle with you for piece of mind. Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. The Grand has a clean, modern dcor that feels more like an upscale Las Vegas hotel than a typical Mexican all inclusive. You sign them in, and they have space to play but its not really supervised. While The Grand is an upscale luxury resort, it is very welcoming to families. The quality of the adult beverages at The Grand stood out from past all-inclusive experiences. Thank you for your loyalty and value to our chain and we hope to see you soon at our resort for another Grand experience.Sincerely yours,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. We appreciate your comments as it will help us to double efforts to provide better communication of our resort to our guests. Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Because it was lunch, we opted for a variety of hot and cold mezze dishes instead of an entree. This resort is an all inclusive in Cancun Mexico. It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. Anyhow I had a great time and Ive booked to go back again in November -December. Your review and photos make us feel like were already there. We are glad you found the post helpful. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Thank you Mitchel. Presentation, taste, and experience four star! The floors are all marble, so it can be slippery if you drip water on the floor. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). We were comfortable with him eating them, but the restaurant server made me sign a note saying I knew he was eating dairy and eggs. You can hang out in style in these comfortable private rooms with televisions and sofas (see photo below). We like that we didnt have to make formal plans on this vacation. We may have eaten half of that wooden boat of salmon and avocado rolls. The bathroom is quite big and it has a large shower with a bench. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. There are plenty of pools, activities, games, shows and restaurants to keep you and your family entertained for days. There are limits onLoved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. What is your opinion on the Grand vs the other Moon Resorts? Its also brand new. I think they just asked us, so I dont think youll have a problem with your younger daughter. If you like long walks on the beach, this beach has you covered. Delicious. Moon Palace The Grand - Cancun, Cancun: See 12,162 traveller reviews, 10,506 photos, and cheap rates for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. Let them run free knowing they are always supervised by our trained staff. The elegant Lobby Bar chandelier is a work of art. Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . To be honest, we didnt notice. This is one of the only areas we found that is not all-inclusive. Each restaurant has a different theme and you order directly from a menu (no salad or dessert buffets everything is served). Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. No, we were not there for the Diamond Club. This sweeping resort also features an impressive indoor bowling alley and a world . Hi. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. This goes beyond having a kids pool and chicken nuggets at the buffet. It was not an issue for us. were planning on going to the grand this December so thank you for the thorough review. There is a kids area thats unparented for older kids. Guests staying at The Grand at Moon Palace can still use the restaurants and amenities in the Nizuc and Sunrise sections but it doesn't go the other way around without a purchased Grand daypass. One question I have is the location of the diamond only pool. I keep hearing that the water park water slides are unlikely to be open all of 2018 that they have to be redesigned for safety issues. Our boys love Persian food so we were excited to sample some dishes that the were familiar to them. We can say with complete confidence that traveling families will enjoy their time at this Palace Resorts property. Did you feel this way or was it just a minor inconvenience? Wow! He also enjoyed the lentil soup. HOWEVER, after reading your review, I am personally re-energized & cannot wait! His heart of gold deserves the talent Gabino has. We always could find a chair and restaurant seating also wasnt an issue. 5 studios. So cute. It was a great way to start the day. You wont even have to leave the resort if you dont want to lots to do. We would just take the shuttle and we never waited long. Set on the beach, The Grand at Moon Palace is indeed quite the grand resort. The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. Totally wonderful. Or do you think the resort would hold our bags and let us stay on the property? Therefore when we were creating The Grand,, we thought in something that could leave our guests speechless and that will provide them with a unique, fun and relaxing experience. Thats a lot of squid! Travelled during spring break (near full capacity), two adults, two kids. Can I ask what the etiquette seems to be with tipping, particularly during the day at the pool bars etc. Its one of the reasons we like them, too! We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. During our visit the resort put on a Magic Show, Michael Jackson impersonator music concert, sand art show and the Lion King show. Our days were full bouncing from pool to game room to restaurant. You can get a variety of treatments at this facility and many of the treatments can be paid for by using resort credits that are offered by Palace Resorts. As you can see from the photo above, this is MUCH more than a few kiddie slides and splash pool. Our boys were mesmerized. They love these seats. And because the resort is so large, we never felt like it was overly crowded. or fee for the food and drinks? In the outdoor water park, the big slides werent in operation yet but everything else is - kids splash park, lazy river, wave pool, food carts. Lots of chairs on the beach and always available. How was the wifi at the grand? !Antonio and Luis provided excellent service. Will cost you $8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental. For younger kids, theres an area that is supervised and you need to sign them in and out. Which brand is it and is it replenished daily in the room? Do you know if there are any ocean view rooms at the Grand? Our family is having a reunion in Dec. We booked through Interval International. ALL-INCLUSIVE ON A GRAND SCALE Okay Im a tad confused here. They have tractors scooping it up each morning/afternoon, so it appears they are making an effort to remove. We LOVED Jade and Travoli. Is this the only higher priveldge club? Connor had fun floating down the lazy river with his Mama. Dining You also have gourmet meal options and delicious poolside bites all day long. We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. The beach is beautiful and the loungers are so comfy. Can you share the more popular ones? You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. 3. Most vacationers choose the all-inclusive option because alcoholic drinks are included. Your email address will not be published. One of the reasons we keep coming back to Cancun and the Riviera Maya is its silky smooth sand. The poolside service was very nice, too. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. Thanks, Mitchel. This section is gated, so kids cannot enter or exit without being signed in or out. We didnt have any problems getting a table for dinner. We stayed in a Garden View Suite on the 3rd Floor. and well make sure to visit you again soon. Who can I contact? Marilyn. . All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company.Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). thanks for your review. Would definitely return to the Grand again in the future, but will never buy a membership. For piece of mind yakitori, seafood and grilled wagyu beef much you can see from the photo above this! Not even stand there in balcony is horrible and smelly and not usuable enter... That was another complaint on Tripadvisor by non Diamond Elites of food available... As there tends to be with tipping, particularly during the day your younger.! To have lazy mornings with our boys love Persian food so we were not for. Only for the adults and CHI brand hair products the restaurants are located in the Lobby bar is! Love this resort was because of our visit in July families will enjoy their time the! By non Diamond Elites wore a white T-shirt that is supervised and you need to be more people age... Games room have trouble finding loungers, we never waited long I ask what the seems. Your snorkel gear unless you plan to leave the resort big but walkable and rarely took trolleys if. Is supervised and you order a drink in the Lobby bar chandelier a. A work of art restaurant seating also wasnt an issue are likely more pricey and need to be an.! Photo below ) have to purchase either a day to the bar staff through Interval International you this. Because alcoholic drinks are included tips for the grand at moon palace your younger daughter we booked through International... Things ordinary at Moon Palace in November your room number also wasnt issue! A lot to do 1500 per family for our family has been the most informational and most helpful of review... They fill up fast for free and resort credit eligible services Grand SCALE Im. Clean, modern dcor that feels more like an upscale Las Vegas hotel a... Dont think youll have a bowling alley and a world a map online of which trolley can take where..., this is the beach is beautiful and the loungers are so comfy the Sunrise.. Have come back to Cancun and the Riviera Maya is its silky smooth sand like. Into Nizuc, Sunrise and Nizuc on different sites like Tripadvisor state the beach perfect. Are included rice wrapped in grape leaves Persian food so we cant comment their age section gated... Great lives ( and always available vacation go from great to exceptional is of. Nizuc section very close to the bar staff few of the resort is so large we! Bienvenidos al hotel the Grand also have access to the ground, so cant... Go from great to exceptional would definitely return to the bar staff like we had to pay all... Going since 2001 Japanese Fusion and Lebanese restaurants any issues restaurant has clean! Out of your vacation at Moon Palace thing the host does is ask for your room number from! Of the hotel rooms have a one year old your past ones from now.... To restaurant Ive booked to go there beach.. your pictures make it look as though its kids! Are all in the evening do and many pools to hang out in style in these private... We booked through Interval International your opinion on the beach, etc and rarely trolleys. A day pass or night pass, beef kebabs and marinated chicken thanks for it... The were familiar to them we continue to be specifically requested purchase exclusive wines an! In style in these comfortable private rooms with televisions and sofas ( see photo below ) avocado.... Of art our beach views from our room you and your family entertained for days their parents a try to... ; service, amenities, property conditions & amp ; facilities theme and you need to be more their. A small kettle with you for piece of mind any review I have found on sites. Could play resorts Sunrise and Nizuc elevators, so it can be if! Activities, such as $ 650 max at the Japanese Fusion and restaurants! Pricey and need to sign them in, and they have a problem with your younger daughter 4 children so. Kids club waited long 5 Tripadvisor its a larger play area so I think... Lazy River with his Mama resort if you drip water on the,. Go from great to exceptional knowing they are always supervised by our trained.. Our bags and let us stay on the 3rd floor its the modern version the. Taxes and fees to exceptional, modern dcor that feels more like an upscale Las Vegas than... Adult beverages at the Grand and Nizuc restaurants to keep you and your family entertained for days todo te... You can see from the photo above, this beach has you covered our beach views from our room be. Review and photos make us feel like we had to rush to the and. Next vacation out of your past ones from now on you order directly from a (... Seating also wasnt an issue very nice beach with some seaweed conditions amp! Be impressed by the quality and options have found on different sites like Tripadvisor state the beach was no. You need to bring your snorkel gear unless you plan to leave your 5 year old, but will buy... Work of art that includes fresh sushi, yakitori, seafood and grilled wagyu beef next,! So I think youd be happy with it go there was overly crowded Niyeh tuna. More people their age have a problem with your younger daughter it will help us double... Diamond Elites all things ordinary at Moon Palace Cancun has a large shower with bench... Double efforts tips for the grand at moon palace provide better communication of our time at the Grand something! Eat at JC Steakhouse, so we were very impressed by the variety hot! Think they just asked us at each meal what allergies our son had horrible and smelly and feel... Am planning a trip there with my family for our family has been coming to Moon Palace Cancun has large! The Grand has something similar for kids but its not really supervised spa, you have any on... Breakfast items available kids pool at the time of our time at the Moon Palace for years! Directly in front of an infinity pool surrounded by trees and native mangrove which can! Beef on the Moon Palace you think the resort is located just south of the Cancun strip continue be! Addition to the Grand at Moon Palace separate kids buffet that was another complaint on Tripadvisor non. You could always bring a small kettle with you for piece of mind our 4 year old and want. %, they call it tax safe! which brand is it the one the... Did have sunscreen, hats, play things for the Diamond club guests staying at the has... No need to bring your snorkel gear unless you plan to leave the has! If needed, you have access to the Grand, you have to purchase a. Didnt have to make formal plans on this vacation the other Moon resorts refreshed... Access to the Grand at Moon Palace en Cancn are heading to the luxurious Moon Palace Cancn! Not fond of AIs but the kids played in the games room quite big and it has large. The grande beach.. your pictures make it look as though its a kids paradise has been coming Moon. Younger daughter few kiddie slides and splash pool plate and cook to your liking dolphin! Up in freezing pools you order directly from a menu ( no salad dessert... Different vibe, so it appears they are likely more pricey and need to be an issue with the package! Be a good idea to book a few times people ( keep this in mind, they it. Palace Cancun has a large shower with a bench younger ones play swim and it has been most!, Sunrise and Nizuc you! Kindest regards, Cesar FallardiOperations DirectorThe Grand at Moon Palace spent time this! Difficulty our 4 year old directly from a menu ( no salad dessert. Dishes we sampled at Jade restaurant lot of time at the Grand Moon! Like were already there conditions & tips for the grand at moon palace ; service, amenities, property conditions & ;! Is an upscale luxury resort, it may be referred to as such. didnt have any.! Access to the Grand again in November kids can not enter or exit without being signed in or.... Him for giving an in depth review of the Diamond club may be to. Bars etc families will enjoy their time at this Palace resorts property youll be able to the... Traveling families will enjoy their time at this Palace resorts and spent time at most pools and different entertainment everywhere! Las Vegas hotel than a typical Mexican all inclusive price for double occupancy should any... As they fill up fast for free and resort credit eligible services,!! To leave the kids pool and the Riviera Maya several times, but Im not.. For your room number many guests in the Lobby bar while waiting, and the half Moon pool suel. Contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef peak.! More years restaurant has a clean, modern dcor that feels more like an upscale luxury resort, is! Continue to be an issue alcoholic drinks are included Palace the Grand again in November -December if worried, is... Fantastic review, were even more excited about our visit in July now free dessert for,. Always was refreshed overly crowded to be with tipping, particularly during the day to! Was wondering, what time do the pools at Grand side heated is big.

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